I have been a loyal customer of Generators of Houston for the past five years, and I couldn’t be more satisfied with their service. As my go-to generator distributor, they have consistently exceeded my expectations in terms of quality, reliability, and customer service. A special mention goes to Misty, my sales representative, whose professionalism and knowledge have been invaluable. She always goes above and beyond to ensure that I get the best products that meet my specific needs. Her attention to detail and commitment to customer satisfaction make every transaction a pleasant experience. Ryan, the warehouse operator, also deserves high praise. His efficiency and careful handling of the products have ensured that every order arrives in perfect condition. It’s clear that Ryan takes pride in his work, and it shows in the excellent condition of the equipment I receive. Overall, Generators of Houston has been a top-notch partner, providing outstanding service and quality products. I highly recommend them to anyone in need of reliable generator solutions. Tyler E
Submitted by Tyler Endlich on Wednesday, Jul 31, 2024
Generators Of Houston is an excellent company. They have been servicing my generator for over 15 years. From the sales, service to the repair technicians all are excellent people with wonderful integrity. I so appreciate their interest and care of my generator, keeping it running through many storm's in Houston. Highly recommended. 5 star blue ribbon!!!!!
Submitted by Peter Buzzini on Monday, Jul 29, 2024
I called a few places for maintenance on my Generac. I had a good first call with this company so I submitted my paperwork to have them service my unit. They immediately sent me a document to submit my payment and said "send us your receipt and we'll get it scheduled." I thought this was weird but I did it. After they received my annual maintenance payment I didn't hear a word for weeks. I finally sent a not so nice email and told them I would dispute my credit card payment if they didn't call me to schedule and do the work. They called, scheduled me for a week later on a day between 8am and 10am. I took the morning off and waited. No call. No show. I called them and someone answered and said he didn't know anything but would have someone call me. I explained I took the morning off work and needed to know something. He said again someone would call me back. Nothing. Not a word. I sent an email and asked them to credit my credit card that I didn't do business this way. Nothing. No call no email. A day later I get an email asking if they could follow up on my request to credit my credit card??? No. Just credit me and I will find a company who really cares about their customers.
Submitted by P T on Saturday, Jun 08, 2024
Roel, Raul and Mike installed our generator and they did a great job! Great communication skills, knowledge and expertise to get the work done. We are very happy we are working with Generators of Houston. Turn key project very smooth
Submitted by Blanca Paden on Wednesday, Apr 24, 2024
Great place to work at. No short cuts are taken, good place to learn the trait, and work environment is very friendly. Upper management takes good care of us and treat us very good. Work moral is amazing all around. Truly a hidden Gem!
Submitted by Homero Delgado on Thursday, Apr 04, 2024