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AJ Glass & Window Repair LLC Reviews

Submitted by Jim Wells on 04/06/2023

5 Star Review by Jim Wells

Overall

We had a broken window replaced. They were professional, timely and communicated well. All at a more reasonable price then others I called. I would use them again.

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5 Star Review by Rene Palomo

Very satisfied with service, called on a Thursday, made appointment for Monday to take measurements and double pane replacement window was done the following Thursday. Highly recommend and if I need any glass work in future I will be calling them back.

Submitted by Rene Palomo on 05/04/2023

2 Star Review by Tetiana Pavlovska

Anthony, who is in charge replied right away and ask for pictures and measurements, which I provided. He gave me a call and told me it would be around $1500 which I agreed to. I needed to replace my window unit which was OK but the window was constantly leaking during heavy rains from the window frame. When he came out and looked at it, he mentioned that the leak from my current window is happening due to stucco area above which would need a good sealant and that he will replace the frame around the window. Was all the extra work he gave me the new estimate which was $2500. I agreed to it, expecting that the window would be new and will stop leaking.
Installation was completed within a few weeks but it was very rushed and the window frame to remove the old window and place the new unit was heavily damaged by his team. He put in some extra sealant around the window where he was installing but not as promised above where the stucco issue was. Additionally the frame was not provided - he told me that I can fix up the current window frame where it was damaged during installation with some sheet rock which I had to have someone else come out and work on for in two settings to make it look somewhat decent after the damages during installment. Unfortunately, during the next rain the window continued to leak. I’m tried to reach Anthony and send him pictures of the concerns and trying to get a partial refund but he’s not replying and not picking up his phone. Pictures are post-installment of the new unit. Quite disappointed.

Submitted by Tetiana Pavlovska on 09/25/2022