Submitted
by Torri Hart on 03/07/2023
5 Star Testimonial by Torri Hart
Alex from Ace came out today and did a fantastic job mounting two outdoor security cameras and installing a solar, motion-activated flood light. He arrived on time and was incredibly efficient and helpful in determining the best placement for everything. This is the second time I've used this company, and they're always great! Definitely plan to keep using them for any household needs.
Great experience. Best quote by far. The closest quote was a thousand dollars more!!! Easy to schedule and always on top of their communication. I travel for a living, so this was key. Thanks again. Also, they back everything with a year warranty. Any problems and they come back to fix it. 5/5
Submitted by Chef Takeru on 10/04/2023
Alex did a great job on my drywall repair. He also removed one plank of engineered flooring that was damaged and replaced it with a new piece. I was so pleased the more of the flooring didn’t have to be replaced. Alex was also very friendly and arrived on time each day. Thanks Alex!
Submitted by Terri S. on 01/20/2023
DO NOT USE THIS COMPANY We are contacting the Better Business Bureau on this company that serves the Kyle,TX area and then proceeding with a lawyer. We have a new home Scott Felder home in Anthem neighborhood in Kyle that was just built and their handyman ruined all our cabinets and drawers which included 49 pieces of hardware and damaged the vent hood under the cabinets by using a Vacuum to get the shavings which caused scratching to a $1000 builder installed venthood. Although they sent the manager out to inspect his work the next day and she admitted to the damage and promised to resolve it, the next morning we were sent an email letting us know they are refusing to fix it and now they will NOT answer the phone when we call multiple times EVEN THOUGH IN THEIR REPLY BELOW THEY ARE SAYING WE NEED TO CALL WHICH IS A LIE because we have AND THEY ARE SAYING THEIR WORK IS UP TO STANDARD. WOULD YOU CALL THIS STANDARD???
Submitted by Lisa Dozier on 04/09/2022
HORRIBLE. The quality of work is very poor and they over billed the time and sent additional persons without billing approval. I had a double bathroom door changed to open from the inside rather than the outside. Now i'm going to have to replace the entire frame/doors after they butchered them. Looks like I did it myself! Handyman came for 1 day from 10am-5pm and noon-5pm the second day. Total of 12 hours, right? He had a helper show up for a few hours both days which created double billing without any approval. I was billed for 26.5 hours @ $120 hr. and they barely got anything accomplished. $3180.00 for 12 hours of poor quality work. Hung a chandelier and had to redo it 3 times. So much time wasted. 1st time, hung it about 2 ft above the bed because he used the full length of the chain meant for very high ceilings, the 2nd time he hung it upside down with the candles facing the floor and finally got it right the 3rd time. Hung living room TV even with the entertainment center below it, so now can't use the top of it or it would obstruct tv. He accidentally cut a huge hole in bedroom wall trying to install cord hider for tv wall mount and had to do major sheetrock repair...more time wasted. Using this company was a huge waste of money and time. We complained to the owner and they discounted $1000, but even with that the $2,159.50 we had to pay was way overcharged for the time and got we hardly any completed work out of it. Unscrupulous business practices and poor quality work. DO NOT USE! BEWARE.
Submitted by Stacey Rlsd on 07/20/2021
