They were great! Let us know they were running late. Kept us informed of everything. Did a great job!! Told us about everything as he went along. Was fast,only took about an hour. The young man was very nice respectful of property. Did great job . Highly recommend.
Submitted by Kristy Meenderink on Sunday, Jul 14, 2024
I’ve used Apex 3 times for duct cleaning, tune up and replacing my condenser. Every time, they were professional, arrived on time, did a great job, and their prices are fair. Additionally, I once had an issue that was caused due to a power outage and although it wasn’t their fault, they still came out and tried to assist the best they could. I’ve used 2 other HVAC companies before and Apex has surpassed them by far in performance and customer service. I’ll continue to use them in the future.
Submitted by Kai Wheeler on Thursday, Jul 11, 2024
We had the best service from John Jameson today from Apex. He took his time making sure all our vents were cleaned inside and covers on the outside. He answered all my questions as well as stayed longer to clean my dryer vent. No detail was missed. He was kind and personable. Couldn’t have asked for better service.
Submitted by Laura Jones on Tuesday, Jul 02, 2024
really glad we chose to go through Apex. Kaden their technician was so professional. He walked me through everything and he talked to me about things that are important and things I should consider and why I should consider them. I really appreciate this service. You should see my dryer vent.
Submitted by Jacob Fulton on Thursday, Jun 13, 2024
Kaydin did an outstanding job for us! He had great communication and he was friendly and extremely efficient. He was professional and obviously very skilled at what he did. He is a credit to his company and we would not hesitate to have him do more work for us in the future. Also the gentleman in the office was excellent as well. He was very patient to answer all of my questions and give me the info I needed. Apex Clean Air gave us excellent service. I would highly recommend them.
Submitted by BRUCE HAGANS on Saturday, Jun 08, 2024
John Jameson the indoor outdoor quality specialist was so phenomenal. He knows his stuff. From the moment he walked in he was excited to help clean our home. He explained everything really well and moved quickly. We feel so good about his work and hope he is our specialist for ever. We really like what Apex offers and are confident with the work performed. Thank you so much!!!
Submitted by Rebecca Morris on Tuesday, May 21, 2024
From our first contact with Steven Miles who explained the choices and presented the proposal, until the installers J.P. and Demetryx professionally crafted our system and setup our smart thermostat all interactions with APEX have been exemplary. I highly recommend them for all your heating/AC needs. Our new Bosch heat pump system with the air purifier and steam humidifier is a tremendous upgrade to the health and comfort of our home.
Submitted by John Woodland on Wednesday, Apr 10, 2024
What an amazing job that was done in my house. I was shocked to see what was in my vent system. John came out, walked me through everything and took before and after pictures. To say I was disgusted at what I saw was an understatement. I was prepared for a couple hour job, but it ended up being a 7 hour job. John was amazing, he did so much and I’m already feeling the effects of a clean system. True believer of the amazing work John from Apex completed. I’m a forever customer and plan to recommend him and apex to all my friends and family. Thank you John Sandi
Submitted by Sandi Roybal on Friday, Feb 23, 2024
Kaydin called me 30 minutes before his arrival to let me know his ETA. He was about an hour into the arrival window, and it worked out great for me. Kaydin and Tanyon did a walk through to count my registers (vents) and my air returns in order to determine what was covered in the $49 duct cleaning special and what was not. My condo is up 2 flights of stairs, so they did need to charge me $25 per fight in order to haul the very heavy equipment up to my residence. I had no issues with this fee, but I do wish the scheduler had asked more questions during the booking process so they could disclose the fee. Kaydin wore shoe covers and laid down a drop cloth under the vent vac to protect my floors. He also placed orange corner guards around my home to keep the vacuum hose from damaging my paint or door frames. Kaydin worked methodically from the furthest room to the vent right above my front door, taking his time and documenting his work with before and after photos (which he kindly attached to the PDF invoice they emailed me after the appointment). Near the end of the appointment, Kaydin took me through his findings and recommendations, including: 1. a microbial swap for the growth he found in 2 vents, and 2. possible vent sanitation service to kill any bacteria that is growing due to moisture in those areas. My only note that isn't positive is this: my technician should have been wearing ear pro. The noise level and pitch of the vent vac was painful, and certainly at levels that can cause hearing damage. I did call afterward to let the office know the techs should be outfitted with hearing protection (ear plugs or muffs) to ensure their hard working technicians, like Kaydin, do not suffer hearing loss as a reward for all their hard work. I hope they take this to heart and correct this for their guys. They deserve it!
Submitted by Francais Anita Parker on Tuesday, Feb 13, 2024