Member Reviews

5 Star Review by Einer Cole

Great service I picked them instead of other companies because they were thorough professional gave me an estimate one day sent their technician out it was very friendly got along great with my dogs did it in one day told me exactly what they were going to do told me exactly what it was going to cost I'd use them again in 10 minutes and they were $700 cheaper than the other place screwed me around for 6 weeks

Submitted by Einer Cole on Wednesday, Aug 21, 2024

Cover Care, LLC

1 Star Review by Sharon Fisher

Was not informed of how much a service call would cost. Was shocked when I received the invoice. Over $400.00 for 2 minutes of work. Called to talk to someone about the cost and was brushed aside. If I would've know how much it was going to be, we would've called someone else or fixed it ourselves. If you use this company, make sure you're aware of the cost of them just coming to your house before they even fix anything. Plus, they just installed a new cover last year. You would think we wouldn't be having any problems. I will not use this company again. They're crooks.

Submitted by Sharon Fisher on Thursday, Aug 01, 2024

Cover Care, LLC

5 Star Review by barbara trainor

So far--this has been a wonderful experience. Original plan was to have Cover Care come and do a "maintenance." First words were "You need a new cover." We had a quote within an hour--ordered it that same day with a commitment for a installation day. Joe showed up on time and our cover is beautiful and works. There were some issues with our cover vault, but Joe was able to work through those (this work is temporary) and get our cover working. This work was above and beyond--he could have just told us to get the vault fixed and then he would be back--leaving us without the use of our pool--likely for weeks. He explained to us in Layman's terms what needed to be addressed, so we could call and get a company that could do the necessary repairs. Even though the cover replacement isn't complete, and Cover Care will have to make another stop, we couldn't be happier with their services. The cost was not unexpected and within our acceptance margins. We will call Cover Care for routine maintenance and for other pool cover needs.

Submitted by Barbara Trainor on Tuesday, Jul 09, 2024

Cover Care, LLC

5 Star Review by cindy tate

We have used Cover Care for years now! Our technician is Joe. I have no doubt that the reason our cover functions well , and lasts longer is because of him! I highly recommend them for annual cover service, as well as new covers & maintenance

Submitted by Cindy Tate on Thursday, Apr 18, 2024

Cover Care, LLC

5 Star Review by Tommy Tanzer

From the first phone call answered by superstar Donna, the service Pool Cover Care gave me was first class. The company’s employees were friendly, helpful, prompt, concerned and very efficient. The team that they sent out was very thorough and effective. The diagnosed the problem and solved the issues for me in a timely and cost efficient manner. Thank you Pool Cover Care team Tommy Tanzer, Park City.

Submitted by Tommy Tanzer on Saturday, Mar 16, 2024