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John C. Flood of VA Reviews

Submitted by Tom Ciciarelli on 06/25/2024

5 Star Review by Tom Ciciarelli

Overall

From the moment Harry Hudson arrived, his professionalism and expertise were evident. He assessed the situation quickly and explained the necessary steps clearly, ensuring I understood the process of replacing a toilet. His attention to detail and commitment to quality work were truly impressive.

The efficiency with which Harry completed replacing the toilet was remarkable. Not only did he perform the task with skill and precision, but he also left the area spotless, which I greatly appreciate. His friendly demeanor and willingness to answer all my questions made the experience even more positive.

I will certainly recommend Harry to my friends and family for any plumbing needs and look forward to working with him again in the future

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5 Star Review by Anthony Bloomhof

Damon was really quick to arrive when we needed help with a clogged main right before 4 of July. He did a very thorough job and made sure to show us what he was doing and what we could do to prevent future issues. Very friendly and polite. Yes, it cost a pretty penny, but we felt we got great help and it was worth it.

Submitted by Anthony Bloomhof on 07/03/2024

5 Star Review by Melanie McLennan

Very professional and timely. Dale is an experienced HVAC technician and knows his stuff. Jake helped us through the new heat pump and air handler process and was professional, personable and attentive to questions or concerns. Jason and his team were knowledgeable, respectful and thorough during the installation. Communication with this company is top notch. I would recommend this company.

Submitted by Melanie Mclennan on 06/19/2024

5 Star Review by makeupxmisssquire

I called with just a couple questions and the receptionist was so kind and helpful. Within minutes she had found a coupon for me and set me up with a free inspection to address my exact issue. Not only that but I was able to schedule it that same week! John Paul was sent to my home to assist me with my troubles and I cannot sing his praises enough. He was patient, thorough, and even gave me solid advice on a bunch of other related home issues. I can't thank him enough and will absolutely be back for more service in the future. I had the best experience with this company so far and highly recommend.

Submitted by Makeupxmisssquire on 06/10/2024

5 Star Review by Tiffany Barnett

Jacob did an amazing job helping us out with our multiple plumbing issues. We bought a house recently and I feel like all the things to do with water keep breaking. Not only did Jacob come out and install a better water heater the same day, he helped us plan all the other needed repairs.
Thank you so much!

Submitted by Tiffany Barnett on 05/31/2024

5 Star Review by Aster Thomas

James was the attendant who serviced our leaky tub today and he was awesome! He thoroughly communicated about his arrival prior to, was able to do a quick inspection/determination about the issue we were having, and was able to address it at the appointment. He gave us two decent options with two separate estimates, which made it easy for us to choose. All in all, also a super lovely guy. Thanks, James!

Submitted by Aster Thomas on 05/19/2024

5 Star Review by Karen Parker

I'm excited to work with the company. From customer service to the professional technician James. it's been awesome! Price to replace my Gas line,answered My questions explained everything .
James was at my home before original appointment time within minutes James diagnosed the repair.
WOW!!! Thanks J.C Flood.

Submitted by Karen Parker on 05/17/2024

5 Star Review by Nick P

Jacob arrived early and quickly diagnosed the issue. He provided a detailed estimate and completed the work in a friendly and timely manner. We had an additional fix we needed and he was able to accommodate it. He kept me informed of his progress along the way. Their office followed up to confirm everything was completed to our satisfaction. I would highly recommend John C Flood to anyone in need of plumbing work. Jacob was excellent!

Submitted by Nick P on 05/13/2024

5 Star Review by Joseph Rosal

In March 2024, we discovered our sewer drainage pipe was progressively backing up so we called John C. Flood to come take a look. The company sent Andy over and within a few hours of my call, Andy had scoped and diagnosed the drainage pipe was clogged by tree roots. Andy had a proposal over quick and after patiently answering many, many questions, I accepted the job proposal. Andy and crew got right to work pulling permits and getting the job scheduled only 3 business days after. In the interim, Andy sent a crew to partially unblock our sewer line so we could resume normal household routines. Once work began, the crew at our house made the whole experience seamless! We only went without water for an hour during the repair, which was important for a household of 3 adults and two kids under ten years old. This company and crew know what they are doing! I would describe their work as efficient, quiet, clean, mannered, and going above and beyond expectations. They honored additional requests to tailor the final repair result to our liking. The excavation site was left better than they found it. 100% customer satisfaction. I would do the repair again with John C. Flood.

Submitted by Joseph Rosal on 03/24/2024