Member Reviews

5 Star Testimonial by Angela Hatt - Fields

We have noticed a big difference after the first treatment. Johnathan is very professional, knowledgeable and committed to taking care of the problem. He explained everything in detail and answered all questions I had. Actually, I was impressed from my first contact with Arrow. I spoke to Rob, the salesman, who listened to my problem and recommended what I needed. He did not try to sell me on unnecessary contracts. Pam called to set my next appt and took care of it a couple days after, which I appreciate. I called Arrow after calling a couple big name pest control companies and was told I had to sign a contract ect.

Submitted by Angela Hatt - Fields on Wednesday, Apr 03, 2024

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5 Star Testimonial by Niketa Washington

I love the staff at Arrow. Pam is always courteous and professional when I speak with her and Ian is also very professional and knowledgeable. The product is effective so I have no complaints at all. So glad we chose ARROW to provide preventive treatment to our home!

Submitted by Niketa Washington on Wednesday, Mar 27, 2024

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5 Star Testimonial by Elizabeth Long

Friendly and on-time for inspections. They are responsive when you have a siting or evidence of a mouse in your house.

Submitted by Elizabeth Long on Wednesday, Feb 14, 2024

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1 Star Testimonial by Karen

If I could give them zero stars, I would. We had a 1 year contract with them. Over the course of the year, they would never call before coming out. They would just show up. Which meant when we would need the inside sprayed, it wouldn't get done. Fast forward to this last month. It was our last month before our contract ended. They showed up again, no call or heads up, and took their termite traps. Upon calling them, their rude response "well your contract ended and you canceled with us". They completely destroyed our yard and left. I understand they "had" to take their traps back but my yard was not like this a year ago before they installed them. I asked to speak to a supervisor because the lady I was speaking with had a whole bunch of attitude. Then upon speaking to the supervisor, she was rude too. I told them they needed to come fix my yard because they left 20+ deep holes and patches of dirt everywhere. Her response again was "you canceled with us". So what if I cancel that does not give you right to destroy my yard. Another supervisor called me on Friday saying they would be out on Monday to fix the holes and pick up their mess. It is now Thursday and no one has showed up. I've got young kids and the thought of them tripped over one of these holes, kills me. When I got home last week and saw the mess they created, I myself tripped and almost broke my ankle. I would HIGHLY NOT reccomend this company. Their communication sucks and their customer service members are very rude. And lord forbid you cancel they will tear up your yard.

Submitted by Karen on Thursday, Dec 14, 2023

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5 Star Testimonial by Juanita Sharpe

I have been with Arrow Exterminators for a while and I could not be happier with their service. They are reasonably priced, professional, responsive and thorough. Chris and Cole came out to take care of a rodent problem. Chris is my regular serviceman and he is wonderful. His service supervisor Cole is also excellent. They explained what they needed to do to work on my issues and scheduled prompt visits to make sure the issues were taken care of. I am so happy with my service and could not ask for better professionals. Also shout-out to Laura, the customer service representative for being courteous and professional throughout my experience with Arrow. Thank you for all you do.

Submitted by Juanita Sharpe on Thursday, Oct 05, 2023

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5 Star Testimonial by Linda Miller

I highly recommend Arrow. They are a great group of people. They are quick to respond if something unusual comes up. They are very professional. Mike was assigned to us over 20 plus years ago. He is the very best. We always enjoy seeing him. He does an excellent job. Arrow is truly the best company.

Submitted by Linda Miller on Saturday, Aug 19, 2023

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5 Star Testimonial by Hunter Pritt

I've had very good experience with this company. They are very quick, very responsive, very professional. Best of all, the service WORKS. I've used them for mosquito treatment and also flea/tick treatment and both services were fantastic at getting rid of the nuisance bugs. Highly recommend arrow for your pest control needs.

Submitted by Hunter Pritt on Saturday, Aug 05, 2023

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5 Star Testimonial by Linda Bartlett

Arrow has been extremely helpful to us. Every spring our house was inundated with ants and Arrow has completely taken care of that. They come on time and are very professional and pleasant to work with.

Submitted by Linda Bartlett on Saturday, Jul 23, 2022

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5 Star Testimonial by Clare Trow

Exterminating Unlimited has taken such good care of our home, pets and family. Their proactive services completely take pest control off my mind. Our technician, Robert, is always friendly, polite, respectful of our home, and interested in our needs. The office is patient and flexible when scheduling appointments, and their use of technology makes billing super simple. Thank you!!

Submitted by Clare Trow on Friday, Jan 02, 2015