Submitted
by B “Sunshine” W on 06/30/2022
3 Star Review by b “Sunshine” w
I scheduled my appointment and got there 5 min early. To my surprise, instead of having the walking in customer work with the representative that did not have the appointment, Cassidy disregarded her obligation.
Dominique was courteous and listened to my concern and needs and provided great options and advice. At the end, she shared that Cassidy would create a list of cost for the items I needed to remodel my master fully as well as replace my hall bath to a walkin shower. I left with the understanding that Cassidy would email me only to have to call today to ask for my information because my contractor was asking.
Cassidy was such a help when it came to designing my bathroom. She is very knowledgeable and answered all my questions. She was so patient and understanding when I wanted to change my original choices for the fixtures.
When the manufacturer of our shower surround shorted us an installation clip, Cassidy got on the phone right away and had the missing part expedited to my home directly from Canada. Our toilet base arrived damaged and again, Cassidy was quick to get a new one shipped out ASAP. Such great customer service! I would not hesitate to use Noland and Cassidy in the future. I wholeheartedly would recommend this business to anyone in need of a bathroom remodel.
Submitted by Cathy Porter on 03/21/2024
Talk about some amazing customer service; Cassidy absolutely killed it with my order. Needed shower hardware that I couldn't source from a big box store, she had it on the shelf. She unboxed it all in front of me, found some blemishes and swapped out the parts, a couple weeks later when installing I noticed an accessory didn't match, I brought it back in and she swapped it out. Prices may be slightly higher than big box stores but the quality is vastly superior and the customer care is top notch.
Submitted by J on 12/13/2023
Our appointment was scheduled with Cassidy for fixtures for a remodel on our bathrooms. Had a very pleasant experience! Cassidy was extremly helpful and answered all our questions. The showroom has a nice selection of examples of products and Cassidy was able to work with us on style and color options for the perfect match. We highly recommend you give they a call for your bath or Kitchen needs!!!
Submitted by Jo Ann B on 05/12/2023
Great showroom with an awesome selection of Bath and Kitchen products! They even carry Nasoni fountain faucets and bathroom water filters!
Submitted by Steve Waddell on 08/12/2021
