Submitted
by Steven Lowery on 05/30/2024
5 Star Review by Steven Lowery
Branden and Zach responded to a plumbing emergency at my mothers house. It was a difficult job clearing a sewage blockage and also setting a toilet. Both of these technicians were extremely professional and dedicated to getting the job done. After multiple attempts (and multiple hours of work) they were able to successfully clear the blockage, set the toilet, and left the bathroom clean and ready for use. Pricing was more than fair, and I highly recommend both 360 Plumbing and Branden and Zach for any plumbing work!
Had an underground broken water line, called 360 plumbing and they were out as soon as possible. They quickly assessed the issue, gave me a quote and had it fixed within an hour. They were professional, knowledgeable, courteous and friendly. Thank you so much Shanan and Brian, you two were wonderful!
Submitted by Tana Mooney on 06/17/2024
We’ve worked with dozens of businesses in the trades (especially plumbers) both on our home and rental properties, and 360 is one of the very best. We use them exclusively for anything plumbing related. We highly, highly recommend them.
Pros:
The quality of their work: They are meticulous, precise, knowledgeable, and solutions-oriented. We’ve had them “fix” the errors made by other plumbers, but have never had an issue with their work, ever.
Professionalism: We’ve worked with a number of their staff and they have always been communicative, punctual, friendly and helpful. Their professional reputation is obviously important to them.
Trustworthy: They never try to “upsell” a repair or new work, and are honest and direct about the costs associated with installations and repairs. Their estimates are always reliable. They also don’t “slow walk” repairs, it might sound odd but they truly hustle on the job.
Cons: (very minor, but in full disclosure) They aren’t the cheapest plumber you can find, but they are also not the most expensive. To be honest, I’ve had them come out and fix the work of cheaper plumbers twice now, so learn from my mistake.
Payment: (also very minor) but they will not bill you for a repair, or accept payment mailed to them or called in - even if you aren’t on site. It’s a minor inconvenience when it’s on a rental property, but again, thought it worth mentioning.
Overall, they are very much deserving of 5-Stars!
Submitted by Andrew Delmege on 06/04/2024
Shannon came out and fixed my kids’ leaky tub faucet in about an hour. He was fast, neat, and personable. Arrived on time, cleaned up before leaving and most importantly - did the job right! Thank you, Shannon!
Submitted by Erin Coe on 05/16/2024
I oversee several apartments. I've been dealing with Bob and his crew for over four years now. They are consistently efficient, fair, and reasonable. I've dealt with many other plumbers in the area. They are by far the best. Don't waste your time looking elsewhere.
Submitted by Kevin Downs on 05/09/2024
We had our garbage disposal break and start leaking as well as the other sink in our kitchen. 360 was great! Fast, efficient, and affordable. Daniel was very polite and communicated plan upfront and didn't change price even though he needed to do some additional work than originally anticipated. We willl definitely be using them again!
Submitted by Charles Watras on 04/08/2024
Brandon did a fantastic job re-setting my toilet which had sprung a leak at the base. He offered very helpful guidance on when to replace a toilet and preferable models to select, when the toilet eventually does need replacing. I would absolutely recommend 360 for their impeccable service and affordable pricing, and they will be the first company I call for any future plumbing needs!
Submitted by Brendan Rhoad on 04/02/2024
Sam put on a master class in client service today, and has earned my business with 360 Plumbing for life. Sam was kind, knowledgeable, AND saved me money. I can't think of a better experience. Thank you very much Sam!
Submitted by Graham Jennings on 02/20/2024
360 Plumbing was the only one I called that could react quickly and replace my failed tankless water heater. What a lifesaver!
Not only did they replace my tankless water heater they solved a problem I thought I had to live with based on a tankless system—long delays before the water got hot. The owner, Bob, told me he could easily fix that problem. Now my water rapidly gets hot at the sinks and showers and the problem I’ve lived with for 14 years just disappeared.
The Technician Sam was an absolute expert, fast, thorough, and the place was immaculate when he was done. Sam was incredible.
If you want a job done right the first time call the absolute pros—360 Plumbing. Anyone else and you are settling for second best. Thank You 360 Plumbing!
Jeff
Submitted by J & Kt Martin on 02/06/2024
