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Spectrum Stone Designs LLC Reviews

Submitted by Patricia Harrison on 04/04/2024

5 Star Testimonial by Patricia Harrison

Overall

I can’t say enough good about Spectrum Stone Designs. I am so happy with my new countertops. The installers were so nice and polite. The installation was done in no time. They also leave a Thank you bag and a stone of your countertop to use as a cutting board or simply putting something hot on top. I definitely recommend this company for your next project.

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5 Star Testimonial by Scott Downing

Randell and Fransisco were so kind and professional with our countertop install. I'd use them again any day!

Submitted by Scott Downing on 07/24/2024

5 Star Testimonial by Heather & Bill Caillet

Fantastic communication between office and client. Quick turnaround after measurements taken. Installers were top notch, Courteous and professional.

Submitted by Heather & Bill Caillet on 07/22/2024

5 Star Testimonial by Micah Brickhill-Atkinson

Such a positive experience with Spectrum Stone Designs! Warmly greeted the moment I walked in the door, and Sally made the selection process straightforward and fun. The granite options were unmatched! They got us in quickly for measurement and install. We are so blown away by our beautiful counters!

Submitted by Micah Brickhill-atkinson on 07/20/2024

2 Star Testimonial by Lynn

I've had my granite countertops for about two years now.. and I regret choosing this company every day I look at them.
When we first looked at the slabs in the yard, we fell in love with a beautiful river rock that had all our favorite colors - blues creams grays and taupe. We were sold immediately.
We had our measurements with us. Everything, according to the sales clerks, was a green light. Then the measurement guy came out. He said we would have too many seams and talked me out of it. I had to, by myself, go back to the drawing board and find something else. I called to let the sales clerks know I was on the way since it was an hour before closing. Great. Come on. Well, I get there and it's a literal ghost town. Everyone had vanished. For a half hour! No one! Finally a guy that works in the warehouse came and helped me find something else. There was nothing even close to what we had originally picked out. So he suggested the black leathered granite. At this point, I was pretty done in by the whole process. It was a completely different look than what we were going for. I should have just left and gone somewhere else. But we went with the black leathered granite. They installed it - they completely forgot the sink I had special ordered and had sent to them so I ended up with a different sink also. They threw in a wire protector for their mistake. Forget what is called. Anyway, after all is said and done, my kitchen is not what I wanted. The professionalism in the sales team was clearly lacking. In fact, I would go as far as to say, they talked me out of the original one we had chosen to sell it to a repeat customer such as a contractor? Why else would they talk me out of it and then not be there to help me find a new countertop? So disappointed. Our next home we will be purchasing from a more reputable company. Which will be in the next two years.

Submitted by Lynn on 07/12/2024

5 Star Testimonial by Larry Tomlin

Had new countertops installed. Not only did they deliver 100%. But they did so with such an awesome crew. Sally, John, Heather, Rondell and Francisco it was a great experience working with each one of y’all from start to finish. Thanks !!!

Submitted by Larry Tomlin on 06/11/2024

5 Star Testimonial by Donald Lay

The professionals at Spectrum Stone were perfect. They took all the time we needed to look around, explain pricing and walked us through all the options. We picked a stone and they wanted us to come back and verify that that’s what we want when they actually shipped in. We decided we did not want it because that batch was different than the one we looked at and we picked another stone.

They are very patient and did a great job on installation. I’d buy from them again that’s for sure.

Don

Submitted by Donald Lay on 05/15/2024

5 Star Testimonial by Mercie Winfree

From beginning to end. Each team member was so easy to work with. Sally did a great job in helping choose my countertops. I'm very happy with the whole process. Love my countertops.

Submitted by Mercie Winfree on 02/21/2024

5 Star Testimonial by Larry S

If you’re in central VA , look no further than Spectrum. They were prompt in their initial design for us, they were upfront and reasonable with our anticipated timeline, they have a great selection, and their prices are fair. They bent over backwards to make sure my wife had her countertops in time for Christmas. The folks that measure and do installation were superb. Communication was exceptional and they show up when they say they’ll be there. We couldn’t be happier with the whole experience, start to finish.

Submitted by Larry S on 11/25/2023