Submitted
by Julia Morelli on 07/05/2024
5 Star Testimonial by Julia Morelli
Josh arrived on time and did an excellent job replacing a garbage disposal. I have 2020 perform work at 5 properties and they always do a great job
Family had two items installed -1) water line & drainage line for new utility sink in garage, 2) new external hose bib/faucet with drilling through wall from under kitchen sink. Josh did a great job for both. He identified a clean way to tap into existing lines in the floor joist for the sink. Very happy with install. Will use again.
Submitted by Scott Thompson on 05/03/2024
I called 2020 Drain Clean & Plumbing at 2PM on a Sunday. I had called for an emergency repair because a pipe had burst inside my walls. Jamie was at my house by 3PM. He was able to cap the pipe and restore water to the house. He was very professional and knowledgeable. All things considered, the price was quite fair as well. Highly recommend.
Submitted by Nick Staufer on 04/15/2024
The services of 2020 Drain Clean & Plumbing were excellent starting from answering the phone, scheduling a diagnostic visit, usually the same day or the next, giving an estimate and then following through with the job. I have called them twice, once for a repair in my condo that I rent and once in my residence. I have had Josh come for the condo job and Jaime come for the job in my house. The only comment I would have is that the charges for a major job in my condo were reasonable because it involved about 3 hours of work (fairly complicated) but the charges for a 15 minute job (fairly straightforward) in my house seemed on the high side. There was no estimate given, just a final amount for my house job. In both instances, I would say the job was done in a professional manner. I will continue to use them but will ensure that I get estimates! I recommend their services based on their competence and professionalism.
Submitted by Lalitha Mani on 03/06/2024
They came out promptly and minimal diagnosis fee. They identify the problem outlined potential solutions. We talked about cost and they could identify that I was a bit nervous about how much it was so they provided me a discount. Within two hours, the problem was fixed and the representative was completely professional. I would use them again.
Submitted by Leah Hirsch on 01/30/2024
Excellent customer service and fair/competitive pricing. I would recommend this local small family owned company for your plumbing needs. They installed a new kitchen faucet for us in the same day as calling for an estimate.
Submitted by Andrew Sheldon on 01/23/2024
Great communication from the office staff to the technicians. They show Professionalism and they genuinely care about providing great service. They are quick to respond. Josh went above and beyond to wait around to make sure my water heater was working properly before he left.
Submitted by Gifty Davis on 11/19/2023
Prompt, professional, communicative, skilled. This is the third time I’ve called 2020 Drain to solve my plumbing problems and, as usual, they got here in record time, diagnosed the situation, and presented me with repair options. Josh knows his trade. He did terrific work with a very difficult replacement of a large section of old, rusty cast iron pipe with PVC pipe. Quick, clean, and highly professional. It’s truly a joy to work with everyone at this company. My thanks to the owner for running such a first-rate business. Highly recommend!!
Submitted by Debra Basilis on 11/10/2023
I contacted 2020 Drain and Plumbing after a disastrous experience with another plumber. The customer service is amazing ( real human answering phones, polite, responsive). He scheduled the plumber visit the same day! I received text messages when the plumber was coming and phone calls when he was about to arrive! Everything and everyone was on time. Jaime Moreno was the plumber who fixed our issues! Jaime was great, very professional, on time, speaks great English. He cleaned our drain that had not been cleaned for 20 or more years!
I will be using this company for all my plumbing needs!
Submitted by Elena Z on 11/01/2023
