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Ace Electric Co., Inc. Reviews

Submitted by Daryl Davis on 04/30/2024

5 Star Testimonial by Daryl Davis

Overall

Ace Electric did a great job replace every outlet in our home along with other various electrical challenges. ACE handled each challenge with ease. They were quiet, quick, courteous, and very affordable. We are complete satisfied with all the work they done for us.

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5 Star Testimonial by Gene Roland

Ace has been my go-to electrical contractor since 2002. They have handled hundreds of commercial jobs for me, always delivering quality work in a professional manner.

Submitted by Gene Roland on 07/12/2024

1 Star Testimonial by T Milt

Ace Electric charged me a total of $419 to replace an 8" wire in a light switch panel, "tighten some screws" on the circuit breaker, and then comeback out a 2nd time to replace a $17 light fixture because tightening screws didn't resolve the issue. Both times they sent out two technicians for a one man job, as they charge by the hour for each technician.
When I had to have them come out a 2nd time to look at the issue, one of their managers called me first. We had to argue on the phone for 15 min whether this was related to the 1st time they'd already come out. He finally said they'd come back out for no charge, and if they did have to do more work, he'd give me a reasonable rate (which tells you right there their rates to begin with are not reasonable).
So after already paying them $254 to replace that wire and tighten some screws, I then receive another invoice for $165 when they discover the outdoor light fixture needs to be replaced. The techs told me they bought a $17 light fixture. So again, that's a total of FOUR HUNDRED NINETEEN DOLLARS to replace a small wire in a light switch, and switch out a small porch light fixture.

Submitted by T Milt on 04/30/2024

5 Star Testimonial by Scott Edwards

I’m incredibly hard to please. My expectations are that you quote a fair price, stick with it, and do the work professionally. I no longer expect professionalism, customer service, or general civility. Ace Electric knocked it out of the park for me. They were one of the few electrical companies that showed up and wanted to work. They were thorough and honest in their quote. The two young men who came out to do the work were true professionals. They took my issue and came up with the best solution. On top of it all, they had awesome attitudes, very professional and courteous, and worked hard. Should be the norm, but it isn’t today. Can’t tell you how everyone in the company works, but, if they all measure up to the 3 or 4 people I dealt with, you will be in great hands.

Submitted by Scott Edwards on 04/09/2024

5 Star Testimonial by Sunil Pereira

Ace Electric is exactly as their name suggests - They "ACE'd" the job. We have been their customers for the last 5 years and they exceeded beyond expectations. They have installed lawn and backyard lights, did wiring across the house. This time, I had them install a Level 2 EV charger (Chargepoint) for my EV - Ace had two of their technicians come over at the time they said they would and literally finished the job in a hour for less than 1/3rd of the cost quoted by the car dealer and other "EV specialized" vendors. I cant thank Ace enough..and yes, very very courteous and knowledgable technicians. If you need a job well done, dont blink - just call Ace..seriously!

Submitted by Sunil Pereira on 03/31/2024

5 Star Testimonial by Katherine Maddox

Respectful, Responsive, Responsible, and Reasonable! They did a great job adding an extra outlet to the front of our home. The job was done quickly and efficiently. All done is a reasonable time and for reasonable price. We highly recommend Ace Electric for your electrical needs!!!

Submitted by Katherine Maddox on 11/28/2023

5 Star Testimonial by Jerald Jacobs

Ace listened to what I wanted, discussed the possible courses of action, and were very responsive to my input. They did a thorough job in a timely manner. They offered me the best price, and I highly recommend them to anyone needing electrical work.

Submitted by Jerald Jacobs on 10/05/2023

5 Star Testimonial by Lauren Taylor

We called ACE after a different electrician ghosted us on installing an exterior outlet; they’re also right down the road from us. Not only was ACE extremely communicative the entire experience but the final cost was half of what the first electrician told us it would be. They were in and out in a little over an hour and very respectful of the property. We’ve decided to use them again to install a porch light for our back deck.

Submitted by Lauren Taylor on 08/24/2023

5 Star Testimonial by Z D

Got an EV and was getting quotes for charger installation. I knew what number to expect, so I was blown away by the ridiculous quotes I was getting from other companies - up to 3x as high as Ace's quote. Ace explained the breakdown, and I confirmed it was reasonable with friends, including professional electrical engineers.

They were polite, prompt, and professional. Got the work done quickly and with minimum fuss. The electricians were very personable as well.

10/10 would recommend every time. These folks are honest, professional, and very competent!

Submitted by Z D on 03/23/2023