A big thank you to Anderson and especially Paul for their attention and expertise. We were very impressed with Paul and the quality of the product that he presented. Thank you.
Submitted by Sherry Scholtz on Thursday, Jul 25, 2024
I had Sydney S. come by to discuss window replacement. We discussed my current issues and how I wanted to move forward. She was extremely knowledgeable about windows generally and the specific product they provided. She wasn't pushy and was willing to work within my budget to provide the best options available. By far one of the best experiences I have had with a company providing a quote for service. When I reached out to her the next day she responded immediately. Highly recommend this company and her specifically!
Submitted by Heather Ford on Wednesday, Feb 28, 2024
Christina came to my house to do a consult for windows for my house. I had heard of Renewal by Anderson before but I had no idea their product was so superior to other window choices. I was impressed with her knowledge of the company and what products would be most beneficial for my home. She was super friendly and very polite. If anyone is looking for new windows I really suggest they look into Renewal, and if you can, request a visit from Christina.
Submitted by John Masterson on Sunday, Feb 25, 2024
Sarah Lane did an outstanding job explaining the many reasons that Renewal by Andersen was the best fit for my needs. She was knowledgeable, personable, and answered all my questions completely. Especially impressive was the quality of Richmond Window Corporation training and support of their installation teams. Highly recommended.
Submitted by William Martin on Wednesday, Feb 07, 2024
I have a house with a lot of windows and many were rotting away. While I wasn’t looking forward to the expenditure, I knew it had to be done. the gentleman who came to do the initial meeting and measurements was very professional, courteous, and knew the company’s product (compared to others). The windows were not inexpensive, but I wanted quality windows that I wouldn’t have to worry about again. Matt helped me make a good choice. The installation crew worked their fingers to the bone and finished my entire house in a day. I was blown away, because it wasn’t a rushed, sloppy job they did, but instead the installations were nice and clean and the crew did a great job cleaning up after themselves. The job site supervisor, Hector, afterward walked me around and explained how to properly operate the windows and showed me the location of the serial numbers. Yes….each window has a serial number so that in case something goes wrong with a specific window, replacements or replacement parts would be taken care of. I’m glad I spent the extra funds to go with such a professional company, and to get such awesome windows. I try to do business with folks who believe in going “above and beyond” expectations. Richmond Window Corporation did. I highly recommend them.
Submitted by Kevin Bacon on Thursday, Sep 07, 2023
A great staff, from the salesman, the office staff, and the installation crew. Completely transparent on the cost, the time needed to build the window, and the amount of time needed to install. The installation crew were professional and took great care to explain everything and to clean up after they were done.
Submitted by Larry D on Monday, May 08, 2023
Everyone was very pleasant and professional--from the Sales team (Adriane and Tyler) to the Contractors who installed my door. They provided me with excellent customer service and quickly accommodated minor changes I made throughout the ordering process. They were always up front about the process and costs. While they are definitely not the most affordable option and the wait time to get the install done is extremely long (about 5 months), their quality is top tier! I absolutely love my new door! I hope to use them for future door/window upgrades in the future! Thank you, Richmond Window Corporation/Renewal by Andersen!!
Submitted by Sue Stephen on Friday, Aug 26, 2022