Submitted
by John Regner on 06/19/2024
5 Star Testimonial by John Regner
We had a great experience. We were not the typical kitchen remodelers as we wanted to save by installing and assembling the cabinets ourselves and having them do the countertops. I was pretty sure that, because we weren’t “big spenders”, we would get sub-par service but I was wrong. Morgan helped turn our vision into a reality, they lived up to the timetable they set and we couldn’t be happier with the results. This was the second time we used Rockfab and we would do it again.
Best customer service around!! Large selection & very helpful. I traveled from WV just to get a slab for my Master bath remodel, that was specially milled to fit my shower bench. If you’re looking to do a kitchen or bath remodel or install they are your people!!
Submitted by Betsy Sayre on 05/23/2024
I am very pleased with the work done by Rockfab. I had a new countertop, new backsplash, and new lighting throughout my kitchen. It turned out wonderfully and best of all they did exactly what I expected, and the technicians who came to my house for various tasks were professional, courteous, and competent.
Submitted by Ruth Oczkowski on 04/16/2024
They have the best prices in town. Other businesses charge more and give less. I like that I can see the actual slab in person that will be going into my project. Other places give you a 2ft by 2ft sample on a wall and expect you to extrapolate, and don’t let you see your slab. Rockfab uses state of the art tools and they show you a diagram of the layout prior to cutting, so you know exactly where the grain pattern will fall. Employees are friendly. I’m glad I chose Rockfab!
Submitted by Ryan Canner on 02/21/2024
Stopped in today looking for some options with regard to kitchen countertops. Jess greeted me warmly and professionally. She listened to everything I was looking for, asked great questions, then showed me to the gallery. We looked at the slabs and I saw the one I could not live without. Jess did the measurements and wrote up the contract. I was so pleased with the transaction and interaction. Highly recommend both Rockfab and Jess!!
Update 02/07/24: RockFab installed the new kitchen countertops today. They are beautiful: I could not have hoped for a better outcome. The entire crew, from sales to templating to installation, was professional (but not snooty!) and respectful of our home and pets. RockFab will be my first and only choice when she renovate the Master Bath next year. Thanks, RockFab!!
Submitted by Julie Puuri on 02/08/2024
This company is awesome, from the moment I walked through the door I was treated with first class service. Dave and Jess explained everything exactly concerning their procedure and pricing. They showed up exactly when they said they would, made perfect templates, and then again for the install. They provided me with what they stated, and no hidden cost. I originally went to Rockfab because they have been in the same location for over 30 years, and decided to use them due too their total professionalism, as I said that was evident as soon as I walked through the door. I would recommend Rockfab to anyone and would be happy to use them again on future projects. FYI I am a construction Superintendent and have seen both ends of the spectrum, and Rockfab is top of the line.
Submitted by Rodney Thacker on 02/01/2024
We are SO pleased with our new Rockfab countertops. We had a tricky redo, as we wanted to keep existing cabinetry in a c.1900 home. Rockfab did not disappoint with their creative plan and advice as to how to maintain the period look of the kitchen. Before and after photos attached! Thanks team!!
Submitted by Rebecca Bresee on 10/19/2023
We were absolutely happy that we employed Rockfab for countertops and cabinets for our kitchen remodeling project. The quartzite countertops look beautiful. The material won't scratch or burn and they won't etch with the use of vinegar for cleaning. The fit is perfect.
The cabinets are also excellent quality. Solid plywood cabinets and solid birch crown molding and trim pieces make them easy to work with and look excellent.
Also worth noting, the cabinetry is the most economical and least expensive available in the Roanoke area. Very happy with Rockfab's personnel especially in terms of responsiveness. Professional work all around from product selection to 3-D design and scheduling.
Submitted by Michael H on 10/11/2023
Rockfab has done a great remodel of our kitchen, laundry room, foyer, and two bathrooms. I love every detail of the final project and would not change anything!
We went into the showroom and knew almost immediately that this was the company we would use. The entire staff was involved in helping us plan and select all of our cabinets, hardware, countertops, and flooring. Elissa came to our house and gave us the original estimates. She and Kelly pulled samples and made suggestions. When a few of our original choices were unavailable, they found other options. When our choices weren't so great, they tactfully offered other samples to consider.
Contracts were written and approved, Jimmy Benton came to make final measurements, material was ordered, and work began. Jimmy told us that no major remodel was without delays, mess and unexpected issues. This did happen. Some things took longer to be shipped than we expected, a couple of things came in wrong and had to be shipped again, some workers were unexpectedly sick. But Rockfab and Patrick always let us know, responded quickly to our concerns, and made certain jobs were done right.
The workers who came were wonderful. I can't say enough about them. They were, without exception, excellent craftsmen, friendly, reliable, and considerate of our house. We were comfortable having them come to the house when we were out of town.
We would, without hesitation, use Rockfab and entire team again.
Submitted by Susan Wasserman on 07/05/2022
