Deserve 0 stars! Stay away! They come out quick and the item is fixed, but the work doesn't last. The parts and the workmanship are poor. We had a toilet ring replaced and it lasted a little over a year. It should last 20-30 years. They said it depends on how many times the toilet is removed and flushed. Are you serious?! Overpriced too! Run!
Submitted by CarolAnn Miragliuolo on Monday, Jul 01, 2024
Roto-Rooter was the only one of three companies called that actually had someone available for a weekend emergency. Anthony arrived, assessed the problem, gave me a price and set about working, picking up the necessary parts and returning with them. He fixed the problem and was polite and personable.
Submitted by Daniel Mcelrath on Saturday, Jun 22, 2024
He arrived on time and was fully licensed to do all kinds of plumbing work. He did two jobs for me, and I was very happy with the outcome. He described what he was going to do, since I was pretty ignorant about plumbing issues and methods, and gave me an estimate that was very reasonable. I will hire them again when I have plumbing issues and highly recommend them.
Submitted by Margaret Harmon on Sunday, Apr 21, 2024
Silas was very knowledgeable and gave me multiple options for a repair to my outside spigot/bibb. Same day service. He was quick and showed me his work to ensure I would know what to do if I had issues again. Reasonably priced and I feel relieved that they can handle any problems with multiple solutions that may arise in the future regarding plumbing.
Submitted by Chip Kley on Tuesday, Apr 16, 2024
Anthony is an excellent technician. He explained the procedure and answered all our questions. He performed his work diligently. He left our site clean and the results were outstanding. We are very happy with his hard work and professionalism. Thank you Anthony for the job well done.
Submitted by Lan Duckett on Friday, Mar 29, 2024
Excellent service. I had a leak on a shower valve cartridge over a weekend. The response was quick, the valve replacement was problematic, but the work was completed excellently even though it became a multiple day problem. There was no corner cutting or overcharging, I’m very happy with the result.
Submitted by Jared Achenbach on Thursday, Mar 07, 2024
We ordered a new fridge from home depot and paid for an install. When the tech got here he claimed there was a leak and the gasket needed to be replaced. Silas confirmed the appointment and gave us a call to let us know he was en route. He was professional and patient in hearing about our issue. He verified that there were no external leaks and left his number incase there were any issues going forward with the next delivery. Thanks again Silas for your swift and precise diagnosis.
Submitted by Alex Williams on Saturday, Feb 24, 2024
Silas was friendly, awesome and professional! He fixed the issue with our water heater so quickly and took the time to explain what went wrong and how to avoid in the future. It was a great customer service experience.
Submitted by Remaz Gaffar on Saturday, Feb 17, 2024
I’m very happy we found this company. Great pricing compared to other quotes we received. Marcus was fantastic. Really knew his stuff and was great about explaining multiple options and why he was doing what he was doing. He helped us knock out multiple issues we had in our (new to us) old condo. I really can’t recommend him enough.
Submitted by Tanner Pierce on Friday, Jan 05, 2024