Sky Marble and Granite from selection to delivery / installation were top notch. Their showroom in Sterling is incredible and very clean. The day of installation was a sight to see. Our island counter was 1 slab 72" x 114" of marble. The guys looked like they were wrestling an alligator! They did a great job leveling and sealing up the stone.
Submitted by Kenneth Vicchio on Thursday, Jul 11, 2024
Absolutely FIRST RATE! Completely professional during every step of the process from the showroom visit, help with picking out the countertop, fabrication, and final installation. We could not be happier with our choice to go with Sky Marble and Granite. We most highly recommend them.
Submitted by Bruce Gilley on Friday, Jul 05, 2024
Sky Marble and Granite did a small job for us in May 2024. The store is impressive, and the sales rep took me to some stone pieces that would work for my space. She advised what she thought would look good and scheduled an installer almost immediately. The turnaround was great. The problem happened when the installer returned to place the stone. He carelessly removed the sink and set it on the floor and knocked the drain pipe loose from the sink, which caused a delay in our already tight project window. I mentioned this to the company, who thanked me for my feedback, but did not offer any concession other than assuring me they’d use my feedback for training. While frustrating, I cannot say I would not use them again, because other parts of the process went well and efficiently.
Submitted by Jennifer Dize on Sunday, Jun 30, 2024
This review dates back to August 2023. I chose Sky Marble based on positive Google reviews and Facebook recommendations. I had granite installed in my kitchen, but encountered several issues during the process. I went to the distributor's warehouse in Chantilly to pick out the slab and I first, I selected a Level 2 slab but it was out of my budget, so I opted for Level 1 granite. Despite this, I was initially quoted the same price. After multiple emails and a phone call to the distributor rep for confirmation, the quote was finally adjusted correctly. The installation went smoothly, except they missed the air gap hole I had repeatedly mentioned. When I pointed this out and shared the email correspondence, the installers reacted unprofessionally and were cussing outside. They eventually drilled the hole, but it was off-center. Immediately after installation, the granite absorbed significant water and showed glass rings. Despite several emails and calls, I was told to purchase a sealer and apply it myself. When I requested help, they offered to seal it for $200. I was not informed of this requirement during the purchase or installation. I was not informed that the granite needed sealing immediately after installation, nor was I given the option to pay for it. I asked why this wasn’t mentioned during the purchasing process, and they said it was in a packet left behind and should have been communicated. I would have paid for it upfront had I known. Big box retailers like Lowe's and Home Depot include long-term sealing, and I understand smaller businesses charge for extra services, but this should have been clearly communicated, not left for me to discover later. Though I considered a one-star review, Mary Anne from customer service was helpful and remembered my issue. However, I find it unfair to pay out-of-pocket to fix a problem that should have been addressed initially. This review reflects my overall experience, from the initial issues to now being left with permanently discolored granite countertops.
Submitted by Jenn Duncan on Tuesday, May 28, 2024
Sky Marble and Granite has truly exceeded our expectations with our new Negresco leathered countertops. From the get-go, Elcin was fantastic, offering thorough explanations of the process and ensuring we felt supported and informed every step of the way. What stood out to us was the opportunity to actively participate in designing our countertop layout using their software - a unique experience that allowed us to personalize our space truly. The installation process was nothing short of professional and efficient, with the team going out of their way to accommodate our schedule. We couldn't be happier with the result and highly recommend Sky Marble and Granite for their outstanding service and craftsmanship.
Submitted by Sergey Mazz on Friday, Mar 29, 2024
We had a great experience with Sky Marble and Ceren Bal. Sky Marble fabricated our kitchen counter tops and island using marble we purchased from another supplier. They coordinated the transfer of the stone and worked with my general contractor to get the best layout. Their installation team was excellent and did a beautiful job.
Submitted by Rita Carlile on Thursday, Mar 14, 2024
The best home improvement experience I’ve ever had! The entire team from sales to the precision measurement & design team and the installation team was fantastic! The entire process was complete in less than 10 days, the hardest part was deciding which color/style of quartz I wanted. Ended up with a combination of Calacatta Grande and Miami White. To top it off the price was better than the three other quotes I received. I would highly recommend Sky marble and granite to anyone thinking of getting new counter/vanity tops. Thanks Elcin & team!
Submitted by Chris on Saturday, Feb 10, 2024
Sky Marble did an outstanding job installing countertops in my kitchen and bathroom. They have a huge selection of slabs in their inventory. Once I selected the stone, they sent a staff member to take measurements. They took measurements using a very high tech gadget which took a while but it was worth it as the slabs were cut precisely. Freddy and the installation team were also very professional, they carefully made the seams and finished the edges. They also cleaned up after themselves. I wish every contractor worked this way!! I highly recommend Sky Marble and will continue to work with them in the future!
Submitted by L Ll on Friday, Sep 22, 2023
The staff at Sky Marble and Granite went above and beyond. They are very easy to work with, responsive and care about their customers. All phases from selecting countertops, scheduling & installation were great! Felix and his crew were polite, professional and clean. They made it look easy. On a scale from 1 to 10, we give Sky Marble and Granite a 10. Outstanding company!
Submitted by Luke Cornwell on Thursday, Dec 22, 2022