Submitted
by Kathy Geiger on 09/08/2024
5 Star Review by Kathy Geiger
Terry and Waheed were incredible to do a lot of research to find the paperwork on an old shade that needed fixing. Their patience paid off and I was able to get my blind repaired.
The installers of my plantation shutters were excellent. Mauricio and his team really know how to do high quality job. They care about every detail. Thanks.
Submitted by Flor Elba Castro on 08/12/2024
Mauricio & Jesus were on time, efficient & professional. I think we order these a week ago and they installed them today. Measured them last week. Highly recommended!!
Submitted by Pat Cleary on 06/25/2024
This is the first time I've taken time out to post a review because it's deserving. My blinds/shades journey was an unexpected one. I recently replaced all of my old, original aluminum windows with new vinyl ones and during the process, it became apparent that I lost quite a bit of depth in the window frames - therefore my old blinds no longer fit.
It was an unfortunate and very big surprise additional expense that I didn't plan for but my wife and I had to deal with it and figure out a solution quick because 27 open windows meant zero privacy.
I started doing a lot of research across online only blind companies, invited a few custom blinds companies over to my house for an estimate, and stopped by a couple retail blinds stores.
When asked what my budget was - I was told by many of the stores and in-home salespeople that my price doesn't exist and that their starting price was over double my expectations.
So I landed on an online retailer that was a bit over my price range but not DOUBLE and extremely close to pulling the trigger and "Checking Out" my cart. But I didn't because one of their sales reps reached out saying they could provide an additional discount and extended warranty for free if I bought through them - so I emailed the person back saying let's do it. He never got back to me.... Thankfully.
Because while I was waiting, I decided to try one more store on a whim which was Blinds to Go in Vienna and was greeted by Jacob 30 minutes before they closed.
I thought he was going to give me a big long presentation on their blind quality, features, etc. and really sell me on the stuff and holding back price until the very end and hard sell me. However, much to my shock, when I told him upfront that I was just trying to fit my budget and needed pricing more than anything - he was extremely quick and efficient in finding the blinds in my price point, walked me through the options, and then gave me a full comprehensive quote.
I told him I needed my wife to help make color decisions so I couldn't buy that day and he was just like "no worries, I pretty much live here so call me or stop by whenever you need me."
I returned later that week with my wife and we were introduced to the Store Manager Wahid who was also very helpful. My wife and I picked a few upgrades that increased the total cost past my budget and Wahid personally worked with me to figure out how we could get things closer to my budget.
I signed the contract on a Sunday and they sent out Mauricio the very next day (Monday) to measure every single window 6 different ways each.
Then I came back on 12/10 to walk through every detail of each window in the order form with Wahid to make 100% sure everything was correct and specified to my liking.
Order was placed that day to get things custom manufactured and Mauricio and his teammate came out on 12/21 to install all 27 blinds in less than 2 hours so we could get them up before we hosted a ton of guests for our big family Christmas event.
That was 11 days from official order submission to install!
My only gripe was that there are 3 stickers on the back of each blind that show from curb appeal standpoint so I had to take some time to peel off 81 stickers. Each blind had this one particular red sticker you can't take off cleanly and so I'll need to go back and use goo gone on them at some point when I find the motivation. But if that's the only con through this entire process, they're doing something right.
My wife and I love our new soft lift roller shade blinds and can't thank the team at Blinds To Go Vienna enough.
Submitted by Patrick Lee on 12/23/2023
Great customer service and quality of products, the whole staff is willing to help out with questions and supporting each other. I’m excited for my new blinds and want to thank Yusuf and Jacob for everything!
Submitted by Amy Button on 11/25/2023
