Working with Mitchell Pest has been a great experience. Jeff and Alex answered my questions, did a thorough inspection and scheduled my service quickly. Being a new business owner in the area it’s really refreshing to work with local companies who actually care and give you a fair price. I will continue to work with them long term.
Submitted by Sarah on Thursday, Jul 18, 2024
I was impressed with the presentation of my representative, Chelsea. Chelsea was very professional demonstrated by a pleasant tone of voice, displayed patience with questions asked, and was clearly quite knowledgeable regarding the services that Mitchell Pest currently offers. Additionally, Chelsea was able to start services immediately. Finally, the technician, Jarius came to the home explaining and detailing services needed with expertise and nicety. I have never had a service that cleared spider webs on the outside of the house! Jarius identified the problem quickly followed by assuring our family that Mitchell Pest Services will resolve the issue in a timely manner.
Submitted by Lesia Butler on Monday, Jul 15, 2024
After calling several different pest service companies for quotes, I finally chose Mitchell Pest Services. After explaining my unique home and pest situation that needed immediate attention, Christy was a breath of fresh air to speak to. She didn't try to get me to agree to an expensive contract. She understood my needs and concerns and took the time to help me find a reasonable solution. I highly recommend Mitchell Pest Services for immediate and long term pest solutions. They will be the only company I use for as long as I own my home in the Virginia Beach area.
Submitted by Nate Blacksmith on Friday, Jul 12, 2024
Christy was a complete pleasure to talk to! She eased my anxiety and scheduled an appointment for me asap! She was extremely thorough in the process, cost and effectiveness of the treatment procedures, so I would know exactly what to expect. Thank you Christy!
Submitted by Theresa Dieso on Thursday, Jul 11, 2024
We called Mitchell Pest Services after getting an inspection from another company. Right off the bat, Mitch with Mitchell Pest Services explained the process thoroughly so that I knew exactly what my father could expect (my father needed a WDI report for a home equity loan). Mitchell’s inspection fee was a little less than half that of the other company. Mitchell also sent me photos to document their findings, which were not provided by the other company. The previous company provided no explanation on the paperwork as to what treatment needed to be done nor why it needed to be done, just that my father would need to pay $1680 before they would provide the report. It turns out that Mitchell Pest reported the same issues as the other company but the treatment for it ended up being $430 less than what the other company quoted. Mitchell Pest Services provided friendly, efficient service in a timely manner with highly professional communications throughout the process. I would absolutely recommend this company to anyone needing pest control services. Super job!
Submitted by G Cam on Wednesday, Jul 03, 2024
I have been very happy with my service and the customer service that I have received with Mitchell. Jay in the office has provided us with amazing customer service. Going out of his way to make this particular happy. Very accommodating. Way to go Mitchell Pest Co. Charles Town, WV.
Submitted by Pamela Mann on Tuesday, Jul 02, 2024
Christy is a great rep with very detailed explanations of services and what the company offers. Was administratively efficient (especially compared to some of the other companies I called). Is able to work with you on competitor pricing within reason. Looking forward to service and will update my review if I experience anything negative.
Submitted by Meghan Buchter on Thursday, Jun 06, 2024
Christy is a phenomenal employee. All of my questions were answered and she was very attentive to my needs. I recently switched from another pest control company because the employees were difficult to reach and when we did have interaction, were generally passive and rude. I'm looking to do business with a company that listens to my needs as they change. I think I found it! Bubba was my technician and he was very polite and I feel like he listened to my needs. I look forward to a long standing relationship with this company in hopes that the service I recently received continues.
Submitted by Shaliza Mohammed on Thursday, May 30, 2024