Submitted
by Michael “The Machine” Shor on 10/06/2018
3 Star Testimonial by Michael “The Machine” Shor
Overall a nice store, with a nice selection of tools and supplies. I would have liked to see a little bit more of a variety of hand tools that are hard to find in other places, but generally the store had nice stuff and a good selection.
We worked with Clara for a kitchen renovation. She was super helpful and patient. We love our kitchen and highly recommend Curtis Lumber for your kitchen renovation!
Submitted by Joanna Alberts on 10/18/2023
A big shout-out and thank you to the folks at Curtis Lumber on Pine Street. Clara was fabulous to work with on a sink purchase, and the employees at the front desk are always willing to go the extra mile for customer service. Fabulous job always!!
Submitted by Doris Ogden on 03/05/2022
We had an excellent experience working with Clara at the Kitchen & Bath showroom at the Pine Street location in Burlington. Our kitchen is very small and was in dire need of a redesign - a challenge even for the best designers. It is probably much easier for a designer to work with a large kitchen because there are more options to work with and more wiggle room but Clara showed her skill in being able to deliver a well-designed, ergonomic, and attractive kitchen ensemble that worked very well for the space we were confined to. The Wolf cabinetry is high quality and and reasonably priced. I would highly recommend Curtis Lumber (and working with Clara) for folks seeking quality kitchen and bath projects.
Submitted by Farid Quraishi on 02/17/2022
While Curtis Lumber provides building materials for professionals who buy large quantities of supplies to construct buildings, I am happy to report that if a neophyte like myself walks into the lumber warehouse for a small DIY project, they are super helpful (and patient!). I planned my visit to Curtis Lumber at an off-peak time (mid-week, in the late afternoon) when I didn’t think the BIG project folks would be around buying truckloads of supplies. Since I was the only person in the warehouse, Tim was able to answer my son’s questions over FaceTime and cut the wood to the size that my son needed for his dorm room bookcase. The drive-in warehouse made loading the car super easy. Curtis Lumber is the place to go for BIG and small projects alike.
Submitted by Carla Van on 09/01/2021
I used to live in upstate New York and had great experiences at our Curtis Lumber's. We moved to Vermont last year and I recently reached out to the Burlington Curtis for help with getting a bathroom vanity. I left voicemails for the person in Kitchen and Bath that I was transferred to. After two weeks of unreturned calls I called back and spoke with a clerk who filled out a kitchen and bath referral request. Never heard anything from that. I called and asked to speak with a manager and explained the situation. I told him I simply wanted to see what the options would be to work with Curtis on getting a vanity and would someone be able to help me. He told me he would speak with the kitchen/bath staff and assured me that either that person or he (the manager) would call me back. Well, no one ever called. I know it's a busy time for building supply stores, but I was really disappointed in the absence of any customer service. After that experience, I'd be wary to utilize their design services. Even if you can get someone to return your call.
Submitted by Rebecca Wojtecki on 04/16/2021
So we were going through our kitchen renovation design and we went there more than 5 times to talk about it.we were so close to finished it actually she was friendly and helpful. we loved it. But she ditched us. We emailed her and called her so many times but she ignored us. We were going to spend flooring and tiles everything around kitchen. And after that we were thinking about our bathroom renovation... I guess they don't care about big loss.
Submitted by Chinoawool Ca on 01/27/2021
We used Curtis for a deck project. They helped us pick materials, gave us some tips on how best to use them, and told us what what and how much of everything we would need to get it done. We're very happy with the service and customer support we received there.
Submitted by Alan Botula on 07/22/2020
There is just about anything that you might need or want to build your home ? or addition. You can also find items here for those smaller projects. I find that the drive- through warehouse is a big plus when you are shopping here. It makes loading your vehicle a much more user-friendly experience. I must add that the warehouse staff and others are top ? notch.
Submitted by Glyn Wilkinson on 10/20/2018
