Submitted
by Brendon Hughes on 07/14/2024
1 Star Testimonial by Brendon Hughes
Horrible place to work. The most unprofessional place I've ever worked in my life. If you aren't comfortable with welding where gas fumes are present in a confined space they will say "do it or youre fired"
Management throws you under the bus. People been there 20 years and still are "learning " no reward for good workers, bad workers rewarded for being brown noses. Wish I could rate zero stars. Reputation for overcharging customers. They're markup is 200% of cost. Won't take new clients but most days spent sweeping floors or working on company vehicles that we aren't authorized to do, saving a buck so they can not take to mechanic and do it right way. Reputation for not being responsive to unemployment. I could go on.
Second time working w/ Chuck’s. They did a great job w/ our mini split heat pumps last summer. We had a leak and needed a replacement faucet for our kitchen sink. Chuck’s was efficient, communicated well and did a great job again. They’ll be doing our water heater replacement later this Fall and I’m sure they’ll do a great job then too. Highly recommend!
Submitted by Adam Jacobs on 08/07/2023
Chuck's just finished installing a Unico ducted heat pump system in our 1970s home. Joe and Mark did a really great job on a difficult retrofitting project, were on time, finished when they said they would, cleaned up after themselves, and were very polite. Aesthetics were important to us and they did really well keeping the visible parts of the system minimal and oriented with the rest of the space. Thank you!
Submitted by Crawford Appleby on 09/29/2022
Just been charged DOUBLE the number of hours by Chuck’s that the two workmen were here. They came twice: less than two hours first day; 4 3/4 hours two weeks later (so approx 13 man hours). Both times we were the problem-solvers with our small job of fitting a new stove top and down-draught vent in our stone countertop, everything was a problem and wouldn’t work in their view, at first they tried to fit a huge 12” vent when we could see a 10” vent was the correct size (they did send someone out with the correct sized vent in the end), and when they left we had to call in our own regular carpenters to “tidy up” their work. Then we get the invoice: we have been charged for 26 1/2 hours work at $90 per hour. Think about it: the equivalent of three days of work to hook up a new stovetop! Daylight robbery and downright fraud. I spoke to the receptionist at Chuck’s and left a message for the boss, Jay, today, and am now waiting to find out if this is blatant dishonesty or an honest mistake…
Submitted by Rj S on 05/17/2022
Chuck's Heating is absolutely fabulous to work with. I had a custom job where I was replacing my kitchen crown molding with custom metal trims, they can out and measured and then when we needed to make slight adjustments afterwards Gary and Joann were totally accommodating. They take real pride in their work. Thank you!
Submitted by Jill K on 10/12/2021
A crew from Chuck’s was here the last five days installing a 2 outdoor unit, 6 indoor unit ductless heat pump system in our home in Williston. Not only was the crew punctual, respectful and professional, they also went the extra mile to work with me to make sure the slimducts outside looked exactly how we had hoped. I work from home so was here for the entire install, but never once felt the need to check up on this crew. I can’t recommend this company highly enough if you want a great Mitsubishi mini split heat pump system installed.
Submitted by Chase Mcgowan on 07/16/2021
We recently had to buy a new furnace and we picked Chuck's because of their genuine desire to help us in a tough time. From our estimate to installation they were very professional. The furnace was installed when we were told it would be, they were on time on the day of installation; you hardly knew the boys were here and they left a clean place after their work was done. We are very happy with our new furnace and we love Chucks Heating.
Submitted by Alan Boyd on 03/29/2019
I can't say enough good things about the service we received from Kurt and the service people at Chuck's. We returned home from a vacation to no heat and two burst pipes and had someone from Chuck's there within a few hours. Over the next few days, the team replaced our boiler and water tank, repaired the pipes, and let us use space heaters to keep us comfortable until we got heat back. The crew was professional, thoughtful, willing to answer questions, and left our house spotless. We highly recommend this company.
Submitted by Joan Britt on 02/20/2019
I work with Chuck's on a regular basis and have always had good experiences. I am a general contractor and frequently consult with Chuck for my heating, A/C, and plumbing work. When they schedule installs with me they always show and usually have the crew doing the work call me an hour ahead of their arrival. Communication is great when it comes from both sides. If I have questions I call and always get answers. I also frequently need them to come to small projects on service calls and Chuck's always responds quickly and professionally. You definitely get what you pay for.
Submitted by Sean Sorrell on 07/06/2017
