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G. Stone Commercial Reviews

Submitted by Courtney M on 07/12/2024

1 Star Review by Courtney M

Overall

Someone driving a G. Stone dump truck tried to run me off the highway today. My car is damaged and yet I’m at fault.

I think these guys are in the insurance business.

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2 Star Review by Bunny Sterling

Bought $120,000 dump truck from them they said it was 100% ready to work... Put on 500 miles air dryer had to be replaced...at 690 mile region system failed... Upon calling them all they give me was some telephone numbers for a repair.... And the numbers they gave me were to disconnected repair people... Not happy at all....

Submitted by Bunny Sterling on 05/01/2024

5 Star Review by Kip Stockwell

Awesome place to get all my towing equipment. Thank you Andy and the staff in the towing dept. Helpful and knowledgeable staff

Submitted by Kip Stockwell on 01/15/2021

5 Star Review by Shawn Savage

Absolutely pleasure doing buisness with these guys. Helped me Into my 2019 f650 ramp truck!! And even when things didn’t go as planned they still made sure I left with the truck that day!! Andy and Darcy made this experience great for us ..

Submitted by Shawn Savage on 01/09/2021

1 Star Review by Jeff Nardoni

***At Your Own Risk***

They don’t provide insurance, should have been a red flag for me. Local people who have rented from them told me after I told them of my troubles with them that they got dropped because they tried to file claims against both the renter AND against their own insurance to double dip.

As for my issue, I drove over anchor bolts I had set that were up 1 1/2” at the tallest and the wire harness got caught. I googled ground clearance for that model and all documentation shows 2.4” clearance. If those bolts were too tall the lift would have hit on the front end and bent the bolt over before it even got to the wire harness. The wire harness was also all tapes up with yellow electrical tape because it has obviously happened another time. They sent me an $800+ bill for repairs and then charged me for rent for the days that is was out of service.

If I lived in the area I would have fought that just for the principal of it and there’s no doubt I would have won. Instead we negotiated and I ended up paying a total of $325 repair and still the full weeks rent of $300

Other issues include being quoted $100 for delivery, $100 for pickup for 2 lifts and then charged
$200 for delivery, $200 for pickup and saying that it’s “our standard rate.” I was only 15 min away.

The Lift that stayed with me lost charge after 6 hours of regular use. They told me to plug it into the charger while I used it. Said that’s normal.

I rent a lot of equipment throughout the year, none of this is normal. Go with the big guy, United or Sunbelt. I’ve learned my lesson the hard way.

Submitted by Jeff Nardoni on 03/18/2019