The customer service at Surface Creations is above and beyond. After a few hiccups during our counter-top/back-splash install process they did everything in their power to make sure we were taken care of, and we are so grateful. We would certainly use them again.
Submitted by Abbey Bilodeau on Tuesday, Apr 16, 2024
We have been working with Kitchen World who contracts with Surface Creations. We are not happy with the quality of the cuts. Corners are messy and the templating on the wall behind the stove should have been one piece. They came back several times and we don’t be happy until it is recut. Even the people from the NH store who came once to try to fix it, said it was done wrong. It was a lot of money, and I was really looking forward to white quartz. I am thinking now we need to get something to cover up the quartz behind the stove. We would not use them again. This was a year ago and I think Kitchen World or Surface Creations are just tired of hearing from us.
Submitted by Juliette Longchamp on Saturday, Sep 10, 2022
From the first visit to the final install everyone at Surface Creations was so great to work with! The team was responsive, reliable and went above and beyond to be sure we were 100% happy with the end result.
Submitted by Lorena Pellegrini on Thursday, Apr 28, 2022
I worked with Kitchen World & they connected me to Surface Creations. I had great experience all around. Pam did great job helping me choose counter, Joe was great at helping contractor & I design counter shape and installers led by Chalen were professional, careful to not hit newly painted walls and efficient. I highly recommend.
Submitted by Patti C on Monday, Mar 21, 2022
The owners of this company cares deeply about their costumers and their employees. The Dealers that Surface Creations choose to work with share the same goal of costumer satisfaction. I worked for Surface Creations for 1.5 years before I chose to part ways and follow other goals of mine. The owners were supportive and wished me the best and told me I could come back if they had a position available. This is a company run by real people that care about other people. This is a quality that is hard to find in companies which is why they thrive above the rest.
Submitted by Mister White on Monday, Jan 06, 2020
Our experience with Surface Creations went very well. Brandy was very knowledgeable about soapstone, our choice for our new kitchen countertops. Our kitchen designer Ali from Kitchens By Design was awesome to work with and helped us visualize what our counters would look like. All in all we had a positive experience.
Submitted by Candace Mccarthy on Tuesday, Sep 17, 2019
My wife and I hired Hannon Home center to replace the counter tops in our kitchen. Bill and Ronda are the greatest. They went to our home and completed a preliminary measurements and walked us through the easy process. They sent us to Surface creations of Vt to choose the tops we wanted. They were so great bringing us through all the surface and design choices. Their installation team was also the best, in and out fast and no mess to clean up after they were done.
Submitted by James Welch on Sunday, Sep 15, 2019
Thank you to Surface Creations of Vermont. Hannon Home Center prides ourselves with choosing the right partners to help make our customers experience the best possible. Surface Creations is professional and offers a wide variety of counter top options to choose from. The showroom is well designed with counter top options and experienced staff to walk you through the process from start to finish. Customers are educated about their selection and advised on the proper way to maintain the counter top once installed in the home. Thank you for all the training, displays and partnership.
Submitted by Rhonda Hannon on Wednesday, Sep 11, 2019