So glad we finally got air conditioning! Trevor was amazing and answered all my questions. The install crew was on time, clean and quick! Each summer just seems to get hotter and hotter. It is SO NICE to come home to a perfectly cool house
Submitted by Amy Brown on Monday, Jul 08, 2024
Jordan and Jovanny installed A/C in our home and did an amazing job. They were professional, efficient, and so kind explaining everything! I appreciated them giving me a realistic timeline on completion as they did not want to rush and wanted to make sure everything was perfect, and safe!! Thank you!
Submitted by Frances Hirsch on Saturday, Jul 06, 2024
We’ve had amazing experiences using Greenwood’s electrical services. A year ago, we moved into a house that had old electrical wiring that was struggling to keep up with the demands of modern appliances. When Seattle had that awful cold spell in February ‘24, our heat pump kept tripping the circuit and we knew we needed to upgrade our electrical immediately. Our first interactions were with Jen—a point person who immediately visited to check out the situation, answer our questions, and guide us through the process. She confirmed our suspicions that the house needed both a new panel and upgraded meter. Her colleague Aaron then came to iron out the details. Aaron was phenomenal; he’s incredibly knowledgeable and does a good job of explaining things in easy-to-understand terms. We were in a tricky situation as the power line running from the street to the meter traveled through a tree in our front yard, so Aaron figured out a plan A, B, and C to work around this. (It’s also worth noting that Greenwood has a good relationship with Seattle City Light and they made it easy to get through the potential hurdles of getting things permitted and scheduling service with SCL.) Finally, Chris came to do the actual electrical work and he was extremely professional and his work was impeccable. All of the wiring was organized and secured, and everything on the panel was clearly labeled. We used Greenwood again when we needed to set up a dedicated connection for a new dishwasher after our old one broke. Chris came back, and again he did impeccable work, having to work around some constraints to ensure to dishwasher would fit right when the appliance store came to install it. Last but not least, all of my interactions with Greenwood’s billing team were great. The organization as a whole sweats the details, which any homeowner can appreciate!
Submitted by Phil Flickinger on Tuesday, May 21, 2024
Josh and Zack replace out furnace with an energy efficient Train model. They were courteous and professional and the job was well done. The transition was excellent teaching us how to use the apps and the new thermostat and we are quite pleased. I have no trouble giving the team five stars and recommending Greenwood.
Submitted by Dave4639 on Wednesday, Feb 21, 2024
I have been working with Greenwood for a few years now. I've tried others a few times yet I always come back. Scheduling service is easy, and I like the safety I feel from the text with the service person's photo and bio prior to arrival. They are persistent in solving any problem and thorough when completing service. All techs have been wonderful, and Jordan who was recently out was very professional, polite, and crazy knowledgeable. I will continue to work with greenwood and can't recommend them enough.
Submitted by Mindy Martin on Monday, Jan 08, 2024
I had such a great experience with this company; our furnace went out right in the holiday week and they send Jen come to our house the same day I called to get an estimate (we knew we had to replace it) she was amazing explaining all the details of the process and differences between our options. They send Alex and Jared to install the furnace and they were great too, friendly and assuring, making sure that we didn’t have any questions or concerns. The work was clean and very professional. I would recommend to anyone I know to work with them.
Submitted by Yesenia Faucett on Thursday, Jan 04, 2024
I used Greenwood last year to install a new heat pump and air handler - the team was great (see previous post). Greenwood just came out again to do the annual maintenance and the tech (Leon N) was fantastic - he did a great job, explained what he was doing, and gave us tips we can take. All-in-all I highly recommend Greenwood.
Submitted by Jack Hogin on Thursday, Jan 04, 2024
We had a great Greenwood experience! From service tech Al, to sales rep Kyler, to installer Felix and his assistant all went great. Professional, honest, communicative, fast service, and all-around great guys. Would definitely recommend! Nice to have warm tootsies again.
Submitted by Tyler Rhead on Thursday, Nov 30, 2023
John was our salesperson. He was out to our house the same day, and was transparent and honest in his approach which we very much appreciated. Our new Daikin furnace and heat pump were installed over 2 days (1 day after our initial meeting we had heat)and Julio led the install. Everyone was professional and friendly. Highly recommend GW Heating &Air. A bonus- they are a recommended service provider by PSE, which means they have gone through an extensive 3 year vetting process (per PSE). This is not something every heating and air company has so do your research before deciding. GW also has 24 hour customer service. We were originally looking at another company and the customer service was non-existent and we were very happy we called GW.
Submitted by Jenn on Tuesday, Nov 07, 2023