These guys will take care of you. We knew we needed a new roof, but we didn’t know the finer details. The crew took their time, educated us on proper technique and care, the office communicated early and often, and when an issue came up, Jon called me personally to talk through the solution. Thank you RoofscapesNW!
Submitted by Frank Airey on Saturday, May 11, 2024
We reached out to Roofscapes NW Inc. for support figuring out what was going on with our metal roof. The roof is roughly 5.5 years old but we've had countless amounts of leaks. The Roofscapes team was very communicative throughout the process and accommodating of our schedule. Unfortunately when Jon arrived, it started raining so he was not able to get up on top of the roof. He did spend a good amount of time looking around the attic space and even using a drone to take a closer look at the roof. He spent quite some time trying to understand our roof but unfortunately he wasn't able to figure out where our leaks were happening without getting onto the roof and the rain wasn't heavy enough to see penetration. Jon was very honest in his work and didn't charge us for his time since he wasn't able to figure out what was going on. He did recommend us to other people who could potentially help look at it further. We really appreciate his honesty and you can definitely tell that the Roofscapes team is there to help.
Submitted by Jennifer McCulloch on Monday, Apr 08, 2024
I can't recommend Roofscapes more highly. From first contact, dealing with evaluating my existing roof and its problems, through bidding and planning, to the actual work of replacing the old roof, Roofscapes was always prompt, professional and efficient. What they promised, they delivered. Compared to the other companies that gave me bids, Roofscapes was also reasonably priced and did not make gimmicky offers that had nothing to do with quality work. After the work was completed there was a minor problem with the weathervane which Roofscapes fixed immediately. They are trustworthy and a pleasure to work with.
Submitted by Esther Neeser on Friday, Mar 29, 2024
I had some different quotes and ended up going with this family owned business of John and Melissa. I had some siding issues that caused some roofing problems. Roofscapes NW worked with that previous contractor to get them a bid for the damages caused. I got three different options from Roofscapes NW and the ending product looks great. They started on a Monday in early February and ended on Tuesday. It was fast, and I've found very little roofing debris in the yard. They were on schedule and the communication with the team is very good. Thanks again.
Submitted by Ryan Mcfarlane on Thursday, Mar 21, 2024
Roofscapes NW approaches the roof as the system that it is, not just the visible outer barrier, whether it be composite, metal or membrane. They won't sell you a roof if you don't need one, but they will inspect the entire system to identify any hidden issues. They also provide prompt estimates and delivery great resultes. We use them for our projects. Highly recommended. CB Construction
Submitted by Carl Lind on Thursday, Mar 14, 2024
It's interesting when you find a company that, if they do a good job, you will never see again. That's really what you're looking for in a roofing company . . . that's Roofscapes NW. When we figured out that we needed a new roof -- might have been the water seeping through some windows -- we asked around, looked at online reviews, and followed everyone's advice to "get three bids." All three companies had solid reputations, all had worked with friends in the past, and, considering the size of the job, the bids probably wouldn't be too different; all three representatives were straightforward and seemed to know what they were talking about. Jonathan Baldivino from Roofscapes NW was a little different than the others, though. First, before even climbing on the roof, he went into the attic/crawl space, looked in every nook and cranny, measured, looked at venting, measured some more . . . he was the only one who did this. After that, he climbed up onto the roof and started looking around . . . and looking around . . . and measuring . . . and looking some more. It was incredibly thorough and, when he came down, he calculated the bid right there. He talked to me about venting and what he felt we needed or didn't need, he talked about options and changes, and presented me with the actual bid. What I especially appreciated was that, right then and there on the bid, he listed the various upgrades and additions BUT was willing to tell me which ones I really didn't need and the one or two that might be worth it. He took his time, explained everything, and it was pretty clear from that point that I would be choosing Roofscapes NW. [When bids from the other companies came in, one was a little lower and one was a little higher. When I spoke with Jon about it, he pointed out a couple of the differences BUT was able to come down a little bit to help us out. In addition, they were able to price out some extensive work on the facia that would have to be done. All in all, I felt that I was being dealt with honestly and with respect.] Before we had signed the contract, we ran into a problem in our house. There was heavy rain and water was coming in through a couple of windows. (There were holes in the old roof so water was getting underneath and coming down the side of house BEHIND the siding.) I called Roofscapes NW -- I was about to sign the contract anyway -- and two hours later Carlos had come out and tarped the roof for us. This was great because, like every other roofing company, they had a number of jobs ahead of us and we were going to have to wait a little while for them to get to our house. The tarp never moved . . the water never got into our house again. When the time came to actually do the job, a small crew came, did the whole thing in two and a half days, did great clean-up, and were done. They were professional, they were careful, they were friendly, they were efficient . . . do I need to go on? Well, I will! Because there's one more HUGE detail. Early on the second day, Carlos came to the door to talk to me. He said that, after they examined all the facia that needed replacing, they found it didn't need replacing at all. There were some "tails" that we had always planned to cut off and there were two small pieces that would have to be replaced but even though this facia work was part of the signed contract, he didn't feel it was necessary, saving us almost $2000 in the end. That kind of honestly is amazing, is appreciated, and makes me wish I had another roof to replace. Need a new roof? Get some bids, of course, but make sure you call Roofscapes NW. Getting a new roof can be a stressful and expensive experience. They are an honest, professional, reasonable, and quality company, and I can't imagine I'll ever see them again.
Submitted by Andrew Ratshin on Tuesday, Mar 05, 2024
Jonathan came out to inspect our roof and offer recommendations for repair of a leaking chimney. He took the time afterwards to review his photos and other findings with me. I really appreciated him making time for a zoom call several days later when I had additional questions. Jonathan's team was able to complete the repair in a timely manner and we've had no leaking since. Only small negative was that there was some debris left behind after the repair. Office staff was friendly and responsive.
Submitted by James Carbo on Friday, Jan 26, 2024
We received quotes from multiple companies but were most impressed by Jonathan and Roofscapes. His explanation and recommendations were thought out, clearly communicated, and well justified. We were especially impressed with his explanation on how many vents we would need; none of the other companies we received quotes from had a clear plan on the quantity of vents they felt were needed. The price was fair compared to other quotes we received. The installation team did a great job and were thorough about checking for nails/debris and cleaning up after themselves. We are really happy with our new roof and would highly recommend Roofscapes to others.
Submitted by Kelsey Johannessohn on Friday, Nov 03, 2023
I'm very pleased with our new roof and ventilation system. The humidity issue in our house has been greatly reduced. Everyone at Roofscapes Northwest was incredibly professional and communicative. When there was going to be a slight delay, they let me know ahead of time. It was very easy to get ahold of them with questions, and they always seemed happy to answer.
Submitted by Jenée Stanfield on Wednesday, Jun 07, 2023