We came home after a week vacation to a VERY hot house our ac had gone out. I called A-One and they picked up right away and got me on the list right away for an emergency call. I called at just before 2pm and they showed up just before 430pm same day! Caden was respectful and knowledgeable. He was very efficient and happy to answer our questions. Repairs were quick and he got us cooling back down in no time for a reasonable price! Very impressed with their service especially on a Sunday afternoon. Will call again if we need help!
Submitted by Ellen Coffin on Sunday, Jul 14, 2024
Kellan come earlier than scheduled. Evaluated my system and got me up and running again. Julio, looked at my long standing issues and explained my system to me and presented me with what it will take to repair and improve. No pressure. Now I can make a plan for the future. Great young men.
Submitted by Shantel Ealy on Wednesday, Jul 10, 2024
Absolutely fantastic!! So pleased that they were able to come out the very morning I called. Of all times for the ac to go out, when better than a heat wave? Even tho the news was bad - that our unit bit the dust - they were very professional in explaining the problems. Then to have someone come right over and explain our options and get us on the schedule for a replacement was more than we expected. Not only that - but having a crew that is willing to work on a holiday, providing us with a portable unit until they can begin work, and having someone else come out to take the measurements and get things ready for the crew is more than what we could have hoped for. I will recommend this company for all your ac needs. They have gone far and above our expectations and appreciate it very much!! We cannot express our appreciation enough to have Gustavo, Fredy, Rafael, and Jerry to give up their holiday to install the new unit that we needed in front of the expected long heat wave. They did a very professional job in record time. Not only did they clean up after the job, made sure everything was working correctly, and explain the operating procedures, but they did everything cheerfully - even tho working on a hot day. Please thank them again for us for a job well done!!
Submitted by Kathy Neiderhiser on Friday, Jul 05, 2024
I felt like a celebrity during each interaction with a member of the A1 team. Kyle, the president of the company was like an amazing version of the banker from “Deal Or No Deal”! Juan Montes was one of the nicest and most genuine sales people I’ve ever interacted with and he swooped in right after another company gave us a subpar estimate and charged us for it. It was FREE for A1 to come out and look at, measure, and sell us a system Josh showed my wife how to run our system after an insanely long hot day of installing. AND THE 10 year service guarantee that includes parts AND labor.. it’s really unheard of. I cannot say enough good things about this company Go with them!
Submitted by Kammie Palominos on Tuesday, Jul 02, 2024
A1 is a great company to work with. They arrive on time, perform the work, and are respectful throughout the service. This is a veteran owned company who puts the client first. Most recent service had Caden providing the service. He took his time and was thorough. He had a question on one issue and Nathaniel came out to support. A diagnosis was completed and validated with the owner. If you want high quality service, A1 should be your first call. Highly recommended.
Submitted by Chuck Forrester on Saturday, Jun 08, 2024
No one likes the unexpected expense of replacing an Air Conditioner and or Furnace, but that is what happened to me recently. I received several bids, as to be honest I could not believe the price of the initial bid -- All bids were relatively close and A-One was in the middle of the pack, but it offered a major brand system that was rated at the highest level and their commitment of standing behind the system was the difference. Once I made the decision and the work was complete, I was not disappointed. Johnny was very professional and took the time to explain to me everything they would provide. The installers went out of their way to also be professional and answer question as they arose --- Anyone looking for HVAC work in my opinion would be wise to consider A-One.
Submitted by JT Tortorelli on Sunday, Jun 02, 2024
I continue to use A-One Refrigeration & Heating as they have been very responsive to maintaining and repairing our system. They did a great job of installing our mini-split a year ago, and their thoroughness and willingness to explain everything is unmatched. They were recommended to me by a colleague and I continue to enjoy working with them. Highly recommended.
Submitted by Jarod Cook on Sunday, May 26, 2024
Caden came out on time and we had plenty of notice when he was en route. Very nice guy as are all of the techs that work for A-one that I have had assist me. Work is thorough and they give detailed explanations about work done and recommended. I’ve been very pleased with their service!
Submitted by Mike Smilie on Sunday, May 26, 2024
The technician showed up and did a test of our old equipment. We were ready to replace our unit, but they checked to see if the unit was still Good. Johnny showed up shortly after and determent what replacement would cost. He gave us three price options. We agreed on which unit we wanted. They had someone out the following day to measure for our new system and brought us a small window unit to keep us cool while waitng for our replacement. This was on a Friday and by Monday the unit was installed. They did a great job and left our home just like they had never been there. Great experience. Great service . A-ONE Will be our HVAC company from now on. Thank you so much. We appreciate how wonderful we were treated.
Submitted by Raymond Lemmons on Tuesday, May 21, 2024