Side-Pro Exteriors completed our exterior siding project and we could not be more pleased. In our experience, their team was reliable, thorough, responsive and more than capable of professional executing all of our exterior siding needs. We will not hesitate to continue working with Side-Pro Exteriors in the future and look forward to our next project together.
Submitted by Jmboyer5 on 02/22/2023
TLDR: Side Pros has been amazing to work with. Siding, windows, deck repair, wall repair, and painting is complete! The end result is fabulous and we are so happy with their quality of workmanship and communication. I highly recommend them.
We started getting bids to replace our siding in July 2021 when our plans of doing a full remodel were not feasible. The Side-Pro estimators Russ and Matt were on time, friendly and very thorough when they did the walk through. I never felt pressured or like they were trying to make a quick sale. We had a unique circumstance where we needed someone to not only put new siding and paint, but we needed them to repair a wall that was under a deck, replace rotted wood, remove a chimney, replace windows and cut off an overhang that didn't make sense. They captured all these details and gave me a very thorough proposal with options in just a few days. Matt continued to respond to me promptly throughout the entire process of selecting, adding and removing items from the proposal and finalizing with the foreman. There were so many things I had questions on like, "what kind of WRB options are there, can we add furring strips, should we go with pre-primed or pre-painted Hardy, how will the boards be attached and spaced on the wall? etc" that they were very patient in answering and educating me on. For things outside of their wheelhouse, they had great recommendations like for Waterproof Decking and Flat Roofing. After about a month of going back and forth with details, I finally put down my deposit and signed the contract so we could get on the schedule. It wasn't cheap, because it was a big project, but we wanted to work with someone who had all their contractors in-house on staff, and the pricing was competitive with other siding quotes.
Fast forward to January 2022: Duane and Teo walked around the whole house with me and made note of the unique issues we needed fixed. They made a plan and Teo and his crew showed up on-time at the same time every day and left on time too. Overall, I really enjoyed working with Teo and his crew. They are truly masters of their craft. As someone who is detail oriented and curious, I had so many questions about the process and wanted to make sure that things were going to end up how we wanted them since it was such a big undertaking. They were super nice and professional about answering all of the questions and made sure to confirm with me about placement of vents and what special things we wanted done. I was also working from home, so I had the ability to answer questions quickly as they came up. They were organized and cleaned up the site at the end of each day, my neighbor even commented on how clean it was! All the workmanship was excellent, and they went above and beyond to make sure we were happy with the result. I pulled the city permits I needed and they left things ready for inspection which passed every time with no issues. We had some change orders due to finding surprises with the house (rot, fiberboard sheathing, nonstandard door framing, etc) but they did what we needed them to do for a reasonable additional cost. They even finished the project earlier than planned and everything went smoothly with the billing and payments. We had to wait a while for painting, due to the unusually rainy weather we have had this year but it got completed in July! Thank you Side-Pro Exteriors for being such an awesome, cohesive team and for being clear, detailed and focused on the customer. It has been a pleasure working with you!!
Submitted by Ginelle M. on 07/17/2022
