Called on a Monday about a wasp nest mistakenly found (with the back of my legs) in the ground over the weekend in an area pretty close to where kids play in the backyard. They came out that Wednesday and had it treated. Tech was very friendly and explained what he was doing/using. Checked 2 days later, no more wasps. Job well done! The one and only knock was I was not notified about a follow up visit which there was another minor charge for although I was explained the pricing prior to the initial treatment, just didn't realize they were actually sending someone out for one. Even with the follow up the pricing was still amazing.
Submitted by Benjamin Wurzer on Tuesday, Aug 01, 2023
The company has a very vague billing process known only to themselves. The bottom line is that I was charged $977 for 1.5 hours worked according to company time sheets. This hour and a half netted me one mouse in four weeks in 20 traps which would indicate even to an idiot that I did not have mouse infestation. The home is over 35 years old and in a wooded area. Admittedly there could have been some infestation at one time but it was obviously not a problem now. Their ambiguous contract that I did not sign or initial lists removal of contaminated insulation which never happened. I am also confused about the $55 per month baiting charge which was never explained. Furthermore, they were never given permission to charge my credit card I consider myself to be a reasonable and honest man and all along I was willing to compensate the company for work performed. For the i.5 hours worked, I agreed to compensate Erdye's $500 plus $50 for any materials they used. As a disabled USMC Vet on a fixed income, I am strapped for money like so many other people these days I am disappointed that there are companies that use unscrupulous tactics, lies and innuendos to extract money out of honest people who trusted they were dealing with an organization that was honest and trustworthy. In my 71 years I have never run into a company so determined to screw a customer for work not provided.
Submitted by John Koehler on Monday, Jun 26, 2023
Great service from beginning to end. Best prices around. Love supporting a local business!
Submitted by Maddie Mittlestadt on Thursday, May 11, 2023