Submitted by Tim Peterson on 04/06/2023
We had excellent service from Vic, Marshal and Ian.
From the first call, the care and knowledge they took was felt through out the process.
Initial assement and inspection was complete and thoughtful, which included knowledge of possible warranties on my unit.
Arrival and repair times were communicated very well and kept. They all took great attention to keep our home clean while transporting parts and verifing system functionality after the repair.
Respect was taken to explain the service needed, and the steps they were taking to submit the warranty requirements. The team kept to the agreed time, work was done to the estimate amount and additional information for care of the unit going forward was provided.
We Highly Recommend Vic and American Heating and Air Plus LLC for all your heating and air condition needs!
Vic and the American Team are GREAT!!!! They are trustworthy, dependable and care about their work and your home :-))
Highly recommend them for any Lake Geneva or surrounding area AC / Furnace support!!
Submitted by Ryan Garcia on 07/09/2024
First time I had American Heating. CHRIS did a great job! 5 ? for sure. PAT V
Submitted by No Name on 05/30/2024
I am so grateful for the fast response and professional service. The office was very helpful when I called. Chris was here to service my furnace the same day, and was very knowledgeable. He explained everything and fixed everything and it’s working perfectly. I am relieved to have found such a great company!
Submitted by Lisa Rae on 04/24/2024
Easy to work with. Great team who installed our new furnace and AC unit(s). They worked hard and did a great job. Would recommend them to anyone.
Submitted by Kevin Mills on 02/27/2024
This company has been great in repairing my equipment and really getting to what is wrong with my equipment when Ian and Vic have been out to my home. They are really reliable on their timing when calling them. Reasonable with their quotes and pricing. They service my parents home, my brother’s home and now mine as well. When it comes to HVAC they’re the ones to call.
Submitted by Rene Millan on 02/16/2024
Fantastic company! Vic came to quote a new furnace and even gave an option to just replace the blower. Price on the new unit was too good to pass up, so I went with the new furnace. Crew came out a week later. Install went great, workmanship is great! Will definitely recommend!
Submitted by . Kalvelis on 02/14/2024
Vic came within a half hour of calling diagnosed what was wrong and got a warranty replacement part ordered (on a furnace he DID NOT INSTALL) Honest and fast- what more can you ask?
When the part came in Mike arrived exactly on time and completed the work super duper fast. They are my new hvac people
Submitted by Paul Kesselman on 11/29/2023
They went above and beyond! After my plumber accidentally cut my neighbor’s Freon line for their air conditioner, we frantically called around the area trying to find someone to help. Vic, Chris and the team at American Heating said they would make a special trip for us that same day. When an extra day was needed to resolve the issue, they brought in a temporary AC unit so my neighbor’s place would stay comfortable for them in the heat. Great people that care about their customers!
Submitted by Ian Hood on 06/29/2023