Submitted
by Chuck Rosol on 03/24/2024
5 Star Testimonial by Chuck Rosol
I asked for a quote to replace my old furnace and A/C. The assessment and estimate was done clearly with attention to detail, with my 'wants' and concerns taken into consideration. This made my decision to go ahead with a new system much easier. The installation was done with the same attention to detail and making sure my concerns were answered and taken care of. In the end, I have a wonderful system, much nicer that I had and I have confidence that I will stay warm in the winter and cool in the summer. Thanks to the whole crew. You all "ROCK"!
Emily and Mitch were professional and explained things well.
Submitted by Tracie Ter Maat on 07/12/2024
Quick Service, knowledgeable from service to sales, clean and reliable! Use them every time we need heating and AC services.
Submitted by Theresa Dobbe on 05/21/2024
What a fantastic experience with Badger Heating and Air Conditioning. We were so impressed with Chris our technician. He explained the system to us in detail and fixed the humidity function so I am not drying out anymore!! So professional. Worked on our whole system and I am completely confidant with the work and our functioning.
Submitted by Jennifer Hansen on 04/01/2024
Our 40 year old furnace went out during the recent cold snap. Called Badger and they sent someone out who looked at fixing it, but it was obvious it had ended its long life so we had them install a new one. They were very helpful and friendly and professional. Hope to never need another furnace but if we do they will be at the top of our list to call.
Submitted by Steve Herrick on 01/22/2024
Great company done both AC and just did furnace in record time and great value. Todd and the installers were awesome to deal with!!!
Submitted by Shawn Diamond on 01/19/2024
In June 2023, our old Air conditoner quit cooling. Badger sent someone out the same day. He said it was low on coolant and estimated $500-600 to fill. We said ok. When he was done, he said he replaced a few other things.. a day or so later called them back, saying the unit was buzzing...Sam came out and immediately noticed the electrical wire had burnt and replaced it...I called again several days later because it was making noise and Sam said that it was slowly dying. .yup it died. The bill came in at $1000. Had he said on the first visit it s not worth repairing, we could have put that money toward a new unit. Called around for estimates and Badger came in the highest. Several thousand later , we got a new unit ( from someone local) and the extra $1000 to pay Badger..Highly disappointed they weren't up front with the repair on day one.
Submitted by Linda Suchon on 12/13/2023
We had a great experience with Will the service manager. He came out the same day we called and fixed the problem very quickly.
He was a great guy, very personable and professional.
Submitted by Carole Vollendorf on 08/28/2023
On February 24, 2022, while out of the country, my neighbor noticed our furnace was not working (temperature in the house was 28 degrees). I asked them to call Badger Heating in Stevens Point to get the furnace repaired. Employee appeared an hour later, neighbors stayed at the home the entire time the furnace was being repaired. As soon as the furnace started, the Badger employee left--he did not wait in the house to make sure everything was running properly. Needless to say, during the next 12 hours, frozen pipes ruptured causing extensive water damage.
Badger called my neighbor the following morning to check on the system and found the ruptured heating pipes. It's been a nightmare since. I'm writing this 6 weeks later without heat in my master bedroom. We have called Badger repeatedly to complete the repair on the new baseboard they installed. They sent me a bill saying everything is working--but it's not. One morning mid March, two employees came over, said they were going to the warehouse to get flanges and never returned or called (for the whole day!). We waited all day for their return.
We continue to call; Badger says, "someone will be over this week"--a week goes by, nobody comes. The following week, an employee just 'drops by' (no call) and stays a few minutes, and leaves.
I'm dealing with all this post traumatic stress from going out of town and coming home to thousands of dollars of damage and a heating company that can't seem to finish what they started!
Submitted by Gail Heywood on 05/03/2022
