Dominique Anderson was very polite & courteous. He kept us informed during the entire process & made us aware of all issues before performing any repairs. He was excellent to work with & worked in a timely manner to get the job done. We are very satisfied customers. Job well done.
Submitted by Chris Kearney on Saturday, Jul 06, 2024
A1 Garage Door came to house for free scheduled garage door check-up as a follow-up from maintenance done last year. Young man called to say he & partner were on way. They had to stop at gas station & did I need anything? I should have said a case of Snickers, thank you. Techs did inspection. I corrected their assessed age of parts with a 2020 paper invoice. The tech did say he found the same invoice on his tablet & realized the parts were from 2020. They recommended replacing 4 hinges due to hairline cracks that in time would render the door inoperable. I decided to take them up on their offer to replace. They also talked about the age of garage door & opener. Gave me info on replacing both. They spoke about a possible credit for past work, including payment for an expensive spring, with a life time warranty, that was replaced by A1 as recommended by another tech, in 2023, who didn't explain that if the garage door were ever replaced, the spring wouldn't be useable. All really made me wonder if I had made the right decisions. As Al would say, one grows so old too soon, too late, too smart. I would not use A1 nor recommend them again.
Submitted by Susan Schrager on Tuesday, Jun 25, 2024
Very personable and professional service by Steven and his trainee (sorry i forgot her name). I’m completely satisfied with the resolution to my garage door issues and the work that was performed. I would 100% recommend to anyone in need of garage door service. Thank you and well done!
Submitted by Jeff Wiberg on Monday, Jun 24, 2024
We recently had the pleasure of working with Corey Pawelka and his partner (unfortunately, I did not catch his name) for some garage repairs, and I couldn't be more satisfied with their service. From start to finish, they were nothing but professional. Corey and his partner took the time to explain everything thoroughly, from the pricing structure to the specific issues that needed to be addressed. Their transparency and clarity made us feel confident and informed about the entire process. The repairs were done efficiently and with great attention to detail. They ensured that we understood what was being fixed and why, which added an extra layer of trust and satisfaction. Overall, Corey and his partner provided outstanding service. Their professionalism, clear communication and technical expertise were top-notch. I highly recommend A1 Garage for anyone in need of repairs or service.
Submitted by Alan Steinbrenner on Wednesday, Jun 19, 2024
Called A-1 on Saturday Night for a broken spring. They offered to come Sunday but we couldn’t do Sunday. Travis was onsite by 8:30am Monday and had me up and running by 10:15am with a lifetime warranty part and new rollers for the tracks. Travis was personable and hardworking. He took care of us and our garage is now working perfectly. I’m thrilled with my A-1 experience!
Submitted by Ari Domnitz on Monday, Jun 03, 2024
A1 serviced our garage door and Corey Pawelka was AMAZING!!! . He was very professional, called us in the morning to let us know approximately when he will be over. He took a closer look and told us exactly what all needs to be repaired. As he was completing his work he asked if we had any questions and walked us through all the steps. He was super nice to work with and very professional. When he finished he showed us how everything works now and sent us all the instructions along with pictures. A1 is awesome and would highly recommend for any garage door needs.
Submitted by Nev Edmonds on Monday, Jun 03, 2024