Submitted
by Sandra Cooper on 06/26/2023
3 Star Testimonial by Sandra Cooper
My roof I had replaced 2 years ago started to leak. I called and got (manager) on the phone who was going to let me know if I did in fact have a warranty. I did, for 5 years after install, but (manager) never called me again.
I phoned three more times and sent three emails (wow, that's a lot!) before I got a return voicemail from Lorrie 5/29/23 who scheduled an appointment without talking to me; I wasn't going to be in town. I phoned her back and left a VM, and never got a return call. I phoned Lorrie back 5 days later and Lorrie told me "I was just about to call you." *Insert head nod here* So she made an appointment for 6/14/23. It was supposed to be a nice day, so that would be great.
The Night Before on 6/13/23, Lorrie called and left a VM that they'd have to reschedule. I didn't call back... I'd been trying to get someone to my place for 5 weeks at that point.
Fortunately, the IR employee showed up anyhow that day of the 14th, was very nice and a professional, and he ran some caulk around bad spots. Couldn't decide between 2 or 3 stars.
I worked with Josh Bosley and his team to replace my roof, garage siding, gutters, garage doors, and even re-finish my deck. He was professional, knowledgeable, and went the extra mile to get my what I wanted. Thanks to his efforts, I ended up paying zero out of pocket and getting everything replaced in a timely manner. Thanks Josh!
Submitted by Conner Harris on 10/22/2021
My initial "project manager", whom I had a contract with, promised all the claim work from my hail claim, along with discounts for keeping out a sign, but he and the company were anything but reliable, or on top of the job. The process to get work initiated was far from easy, with very little communication, despite numerous efforts to reach out. Eventually, the roof and gutter were completed, but once that happened it was as if the company picked up and left. Evidently, the original "project manager" was let go, which makes sense that he wasn't responding, after months of attempts to contact, but Interstate evidently never assigned a new "project manager" to my claim. After multiple efforts to speak with someone who could actually help, always being told "so and so will call you", I eventually was assigned a new contact. This person came out and we reviewed everything we did the first time. Well, after that it was more of the same... Zero communication, zero follow through on the claim, and the only follow through came when my agent contacted the company and essentially chewed them out. After that, my agent and I decided it was best to cut ties and move on. Interstate Roofing definitely seems like a "fly by night company", based on my experience, although I will say they were very communicative when it was time to receive their payment.
Submitted by Jim W on 09/15/2021
This was the second time in three years Mother nature damaged my roof. With the recent storm, I did not hesitate to call Interstate based on the previous dealings. Josh Bosley when confronted with a difficult insurance carrier professionally followed through. I appreciated that. The roof looks great and I am pleased.
Submitted by Thomas Aumack on 01/27/2021
Ken and Lawrence did an outstanding job. They said roofing was to start at 700 am and the crew was here on time they were very professional at all aspect of the work they did
Ken and Lawrence were right on top of all our needs and questions. I would highly recommend this company to anyone needing roofing done
Submitted by Richard Paiz on 07/20/2020
Ken and Lawrence and the crew were great to work with. Very polite, professional and friendly. They took the time to do what we needed and were quick to answer questions. We would highly recommend them to anyone that needs roofing done.
Submitted by John on 07/09/2020
Interstate roofing showed up on time for my estimate. Kevin was honest and said my roof was in good condition and no work needed to be done at this time. I was shocked because most companies would lie to get a job. I highly recommend Interstate. If you like to be scammed or lied to, then choose someone else. Trust me, you won't regret going with this roofing company.
Submitted by Hi Nope on 06/25/2019
I was burned before by one of these Storm Chasers Roofing companies and had another big local company do a bad job on my barn, I made sure to do my research online this time, I narrowed my search down to 3 companies, I called Interstate, Jeff called me back that day, and was on my roof, he explained everything thoroughly and was very friendly, the other companies came out and were quick and thorough as well, however I went with Interstate because of Jeff and Interstates reputation, One guy from another company said Interstate is not Local, I dropped off a check to their secretary at their office on Logan when my roof and barn were completed ,plus Jeff lives in Cheyenne. so don't believe the Baloney, I believe they have a corporate office in Denver, and others across the Rockies.
All in all my roof, Skylights and gutters were completed thoroughly and look great, Thanks Guys!
Submitted by David R on 06/11/2019
Super impressed with how quickly and professionally my roof was taken care of from the recent hail storm. They delivered as promised and took care of my claim from start to finish with my insurance company. I would most definitely recommend everyone to have Interstate Roofing install your roof!!
Submitted by Kim Heinau on 12/06/2017
