Sold my parents their hot water. Almost a year later, the gas company came through to switch meters. They saw the hot water heater and told me to call Champion, as it is not up to code, and the hot water heater is pushing up against the gas line, causing a gas leak. The office guy was a total jerk, but the owner decided the best plan of action was to send the guy who originally installed it, to do the repair. He fixed all of the issues, even spent time talking to the gas company to make sure he was following all of the codes. All at no additional cost.
Submitted by Jenna Wise on Tuesday, May 14, 2024
We called Champion services last Summer for both a plumbing issue and to have a gas line and stove installed in our house. The technicians were friendly, knowledgeable, and did an outstanding job. The drain continues to run well, the gas stove is wonderful and the gas fireplace has carried us through winter with both warmth and beauty. I really appreciate their professionalism and hard work.
Submitted by Stacey Clay on Tuesday, Apr 16, 2024
Thanks for the help and quick response on my HVAC issues I was experiencing! The company was great to work with and offered different options to help me and my wallet. Thanks again!
Submitted by Scott Lamb on Monday, Dec 04, 2023
So thankful for Champion Services being in Evanston. They came out to my home on a Sunday and fixed my furnace. They responded quickly and were able to get the job done. They even educated me on how to use my older thermostat. Thank you Champion! You are rockstars!
Submitted by Poor Boy Patriot on Wednesday, May 10, 2023
Bruce did an amazing job! Was very informative about everything that he did and how everything works. Also recommended services that should be done to keep my old heater going as long as possible but also recommended new heaters, prices, and services when mine does eventually quit. Also my dogs liked him which is a bonus so I didn't have to lock them up or put them outside while he was working.
Submitted by Tyfani Sager on Wednesday, Apr 19, 2023
As a single mom its scary when you might have a water leak, so it was refreshing to call Champion and their wonderful customer service was able to book a appointment at very reasonable rates by the next day! They were able to show up early and find the problem within less then 30 min. They had a solution and everything they needed to fix it! The two employees that did the work were not only kind but professional and even wore booties to cover their shoes when they came inside the house! Thank you champion for having knowledgeable employees who know what to do and are courteous! Ill definitely be calling Champion Services for any of my needs going forward!
Submitted by Janell Roberts on Friday, Dec 09, 2022
Called champion at 8:30 in the morning, Nathaniel was so pleasant to talk to even though I was grumpy. My sewer had backed up Thanksgiving night and he made sure that a tech was here asap. The tech arrived around 10, his name was Alex he was so friendly, quick, thorough and efficient. He showed me everything, explained everything he was going to do and explained again as he was doing it. He cleaned up after himself, which I haven't had any plumber do that has been in my home. The entire experience was great from start to finish. Thank you for being so kind and patient even though I was a little grumpy when I initially called in.
Submitted by Andyxjzjj JoakakaksC on Friday, Nov 25, 2022
I had some problems with my water heater I call Champion service and they sent they're Expert Alex To fix it he did a great job fixing the issue before he left he made sure everything was good And show me a few things. He also told me about the membership service that I think we're going to look into. You guys are the beat ! And thank you Alex for doing a great job today.
Submitted by Brian Hijar on Monday, Nov 07, 2022
Chris was great. Very knowledgeable and thorough. Explained clearly what had happened and how to avoid it again. Very clean and respectful of my home. Wore shoe covers and was training another person as well. Chris was a great teacher in his training as well as kind. Highly recommend these guys. Very happy customer.
Submitted by Eric T on Monday, Mar 07, 2022