Very helpful, had the parts we needed to fix a water connection on our RV while on the road. Problem is I learned after installing them that they are defective and leak. Yes I use Teflon tape, etc. three levels of employees over the phone are baulking at refunding me, like as though I can drive hundreds of miles out of the way just to return these items. If the outcome is positive, I will certainly revise this review. Update: when I was finally able to reach the manager he issued a credit on my card even though Ace will not reimburse him because he does not have the parts. That was very helpful.
Submitted by Bob Brannon on Saturday, May 25, 2024
We picked up propane. Good customer service.
Submitted by Rod Wiltrout on Tuesday, May 21, 2024
All the young ladies are cute. We need people who actually know about the store. Seems only teens working. Home Depot. Better prices more inventory
Submitted by Candice Wilkerson on Thursday, May 16, 2024
Will never shop there again the only employee that knew anything quit. Taking my business to Home Depot. Donna Evans
Submitted by Levi R on Friday, Feb 16, 2024
Edit 2 yrs later. They have a post office. I uploaded a couple of photos. Original review: This is one of the most helpful places I've been to. They answer questions readily, help find things, and even assembled a reel lawn mower I bought there. I would highly recommend this store.
Submitted by Antonia Bati on Wednesday, Nov 22, 2023
This store has a post office. You can mail letters and packages.
Submitted by Toni B on Tuesday, Nov 21, 2023
Just bought a 100lb propane tank from them, took it outside. The manager Rhonda was already there filling propane and refused to fill it. Said she was done for the day at 6:30. Was pretty rude about the whole deal.
Submitted by Warhorse Welding on Wednesday, Oct 25, 2023
I went to the Ace hardware in rock springs looking for supplies for a project. I ment a really great employee that was very helpful! Daimon was very informative on what i was looking for and why. They didn't have some of what i was looking for but he was very helpful on what to look for and where i could find it.
Submitted by Destiny Knezovich on Wednesday, Jun 21, 2023
Great staff here. Very helpful...They find you to ask if you need help. Was in to have keys made & employee went above & beyond to find the correct key for one of 3 different keys I was having copied. For another recent trip I had 3 different employees approach asking if we needed help. If you want to support local AND have good service, shop Ace Hardware.
Submitted by Jhwygirl on Tuesday, Jan 03, 2023