1. Ethan, the sales manager inspected my 38 years old system to be replaced and discussed in derails the best options and provided me with a highly professional recommendation.
I received the written offer and I discussed further with Ethan my preferred option and requirements, he fully understood.
2. Today the installation technician Jack arrived in the morning exactly at the scheduled time and politely introduced himself and the explained the details of installation.
3. Jack performed the best workmanship installing the system, no mess no problem whatsoever, answering all my questions and provided his highly skilled and professional advice.
4. On completion of the job, Jack explained in detail the operation of the newly installed system and provided written steps of the operation.
5. I highly recommend Platinum Security for high standard and professional service, with full confidence.
I appreciate the wonderful service I received from Ethan and Jack

Google Review

Submitted by Robert Jarvis on Wednesday, Jul 24, 2024

5 Star Review by Robert Jarvis

Overall

The team at Platinum are very professional, timely and proficient. From the first telephone call with Courtney, technical support from Chris and Jack the very efficient technician who did two installations at my home and to the sales manager Ethan who offered a competitive costing.
Overall, I would highly recommend Platinum for technical support in security and internet technologies.

Google Review

Submitted by Sarah Jones on Friday, Jul 12, 2024

5 Star Review by Sarah Jones

Overall

I confidently recommend Platinum Security Systems!! The Platinum Security team consistently provided five star professional service from my first point of contact, through to the completed install. Ethan's product knowledge and advice on security systems, specific to our requirements and home environment, enabled us to quickly make informed and confident decisions regarding product brand and type. The team’s consideration and timely response to our situation was greatly appreciated.

Google Review

Submitted by Carlos Bicerra on Wednesday, Jun 26, 2024

5 Star Review by Carlos Bicerra

Overall

Ethan and his team were a pleasure to deal with.He went out of his way to ensure a quick turn around of this installation. He understood the gravity of the situation and acted accordingly.
From start to finish Ethan and his team were the consummate professionals and any issues were dealt in a timely manner.
We now have peace of mind thanks to our new security system.
I would strongly recommend using Platinum Security Systems because they can be trusted to deliver a quality security system backed by expert installation and ongoing support and service.

Google Review

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