An absolute pleasure to deal with. The process was super easy made easier by the professionalism of the whole team. There was lots of care and attentiveness in getting my garage door replaced and fixed urgently and took the stress out of the whole process. Thank you very much to the whole GT Access team!

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Submitted by Ona Berghan-Wylie on Friday, May 03, 2024

5 Star Review by Ona Berghan-Wylie

Overall

Our new B&D roller door installed by Qld Roller Doors in February 2024 would not budge so our vehicle was stuck inside carport and all these 2 companies could offer our business was the earliest service appointment they had available was the 10 May 2024!!!
Phoned G T Access - Adir here within 2 hours - door sorted - so impressed - friendly-polite-professional - NOW THAT'S SERVICE

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Submitted by Georgie Harland on Wednesday, Mar 13, 2024

5 Star Review by Georgie Harland

Overall

Amazing service. Had problems with my garage door which were solved quickly and easily. Gidon was very prompt and reliable…arrived when he said he would and assessed all very quickly. He provided quotes that were very clear and transparent. He also realigned my garage door so it would close better. Gidon was very obliging and courteous and gave clear explanations of what he had done and how to use my new garage door system. Very well organised and easy to deal with. Thank you. Highly recommend.

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Submitted by Jony Wijaya on Thursday, Feb 15, 2024

5 Star Review by Jony Wijaya

Overall

My garage couldn't open properly (only half-way) due to some various reasons, and I can't thank you enough to GT Access for sending a technician to fix our garage.

Firstly, I rang the original manufacturer to book for a service / repair, only being told that they won't be able to get someone to come down due to the recent storms where all their technicians were booked out. If I was lucky, it would be a couple of week.

I didn't give up just there, so I rang one of their warehouses close to where I live, but nobody picked up the phone. Then I lodged the booking form, but no call back after 48 hours.

Luckily, I found GT Access, rang them, booked-in straight away, and had my garage fixed with no drama. Thank you GT Access for your prompt service, and especially the technician, Adir.

I've put in my calendar to book for the regular maintenance with them from now on.

Google Review

Submitted by Raymond Hutt on Monday, Nov 06, 2023

5 Star Review by Raymond Hutt

Overall

Great experience with GT Access after they came out the repair our broken garage door spring mechanism that somehow detached from the wall.
I called the office and sent some photos through. Price given was much cheaper then what other companies had told me to be around $900+ (callout fee was alone $400), GT Access confirmed $275 Inc GST.
The office said technician would arrive by 1pm but I had a pleasant call from the technician that he'll be over in 15 min, he arrived at 12.19pm much earlier then expected. Much to the excitement of my wife and daughter that they can go shopping soon...
My wife said the technician proved very knowledgeable and repaired it within 30 minutes. He did advise the motor is weak (I did wonder this as it is slow) but we'll just monitor for now. I even sounds less creaky and more free of movement then before.
All-in-all a great 1st experience with GT Access and will highly recommend them to friends and family. Definitely worvey of 5 stars.

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Submitted by LocalPro Plumb on Sunday, Mar 12, 2023

5 Star Review by LocalPro Plumb

Overall

Great and friendly service.
Came on Sunday as agreed. Called 15 minutes before arrival. After assessing the situation agreed to return on Monday to replace the broken tension spring on our garage door. Technician arrived on time. Gave notice 15 min prior. Completed the job and the door works just like new. As tradesman to tradesman I appreciate the workmanship. I believe it was a reasonable price as well. Cheers

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