We had fantastic service from Nick and the team. The ease of the design process to the quality of the final product...we have no hesitation in recommending Complete Stair Systems!

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Submitted by Niraj Bhatt on Tuesday, Nov 22, 2022

We were looking for a bespoke feature spiral staircase for our house build and shopped online and found complete stair systems. They were competitively priced and Nick was very professional and knowledgable and supported us with required design drawings and information throughout the whole design process. The stair was bought in advance almost a year before we needed it on site. However they honoured the price which was fixed at purchase and delivery was exactly as promised. Thank you complete stair systems for a fantastic end product.

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Submitted by Charlie Smethurst on Friday, Nov 05, 2021

5 Star Review by Charlie Smethurst

Overall

Love the stairs - and everyone that enters the house says the same!!!

I helped the guys install it - every single piece slotted together perfectly and went up in a few hours - it looks stunning - like a piece of fine art and the centre piece of the house

I met with Nick Rackham as I was looking for suppliers and stairs - I immediately was impressed by the quality of the stairs and the finish - and I had absolute trust in Nick who helped through the entire journey from initial planning to supply (Nick even raced up the motorway to meet half way to give me some screws that I messed up on!)

Highly recommend the stairs, Nick and Complete Stair Systems - the stairs form the centre piece of the house

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Submitted by Andrew Willoughby on Thursday, Dec 19, 2019

5 Star Review by Andrew Willoughby

Overall

We are so proud of our new staircase! Mike at Complete Stair Systems was incredibly patient as we kept changing our spec during the build of our house. We're sure we got it right now that it's installed!

I couldn't help worrying that the floating stair design would mean there would be some movement in the treads when climbing the stairs. I needn't have worried - they're absolutely rock solid!

Our builder hadn't seen a design like this but he was really impressed with the quality and it was a perfect fit. Fitting was straightforward for a qualified joiner.

The staircase is the first thing visitors see when they enter the front door of our new house. Without fail, they love it!

Complete Stair Systems were excellent to do business with and I recommend them without reservation!

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Submitted by Lizzie Chestnutt on Thursday, Feb 22, 2018

5 Star Review by Lizzie Chestnutt

Overall

A great company to work with. Really engaging during the design process, helpful with the technical detail of our staircase and the delivery was prompt and on time. Customer service was great throughout and they went over and above what was required when we needed a few extra parts. Would certainly recommend them to anyone looking for a high class product and superb customer care.

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