Gate Contractors
Stoke-on-Trent, England, ST1 5JQ
Submitted by Ellie Ryles on Thursday, May 16, 2024
Just had some garden gates from A&D gates and I’m so impressed. They were done so quickly and they look amazing! The men fitting the gates left the area so tidy, were very pleasant and thorough. If you are looking for gates look no further.
Submitted by Ken Moseley on Wednesday, Mar 13, 2024
We had a garden gate fitted by A&D gates last month the two lads who fitted it were pleasant and helpful the workmanship on the gate was excellent I would recommend them to all my family and friends.
Submitted by Philip Thorley on Saturday, Oct 28, 2023
Had a set of double drive way gates made & fitted by A&D GATES brilliant quality workmen ship at a very good price would definitely recommend this company 10/10 thank you very much to the team Mr Philip Thorley
Submitted by Paul Hancock on Tuesday, Nov 01, 2022
Had a set of composite driveway gates fitted last week. From first visit to measure up, and chose the colour and design through to installation we are delighted with the service and professionalism of the team.The fitters were very friendly and polite and tidy. The finished look was fab. We highly recommend A&D Gates.
Submitted by H Nathanielsz on Wednesday, Jun 19, 2019
A VERY POOR SERVICE!
We recently bought two sets of gates. The first set were fitted well. The second set were damaged when sent to us. This company claimed that they sent the gates to us in perfect condition, however when they were unwrapped a week after the delivery we found the cladding was all damaged. No aftercare instructions were given at the time of delivery and they now claim that these gates should not have been laid on grass and this is "common sense'. This is a disappointing response as we are not gate experts and it is their duty to ensure they provide the correct care instructions for products they sell when delivered. We have waited for 9 weeks for them to come and sort out the damaged gates and this has required endless calls and emails from us to chase for a date for the gates to be fixed.
After waiting for so long naturally we were starting to get annoyed by the lack of communication and action. My husband was rudely told that they did not care if we reported them to Trading Standards. We were also ready to take this company to the small claims court to get our money back.
On top of this, when this company finally came to repair the gates, I asked them to also look at the electrics of the first set of gates, as they seem to work intermittently and do not always open. I was told I would need to pay another £70 for them to check the other gates. I was very cross and told the company to forget it. The irony is that they too could not get out of our property, as the gates were not working. The owner of the business behaved very arrogantly and got out of his van and opened the gates manually and left without even attempting to assess why the gates would not work properly.
It was clear that the owner of this business was annoyed from the moment he arrived to repair the gates and frankly this is unacceptable when we have paid so much money for two sets of gates that were damaged and do not work properly. We regret buying our gates from this company and we will now have to pay another gate company to come and check the electrics of our first set of gates as clearly this company is not interested in their poor service now that they have our money.
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