Although we haven't had any work done by Cambridge Roofers, they have been helping advise us navigate a tricky situation. Embarrassingly, we seem to have fallen prey to what appears to be a rogue trader, who kept pressurising us into doing more and more repairs to our roof, after being called out to do something relatively minor. George, the managing director, called me straight away after I sent an enquiry to his company about wanting a second opinion of these escalating works and costs. He immediately called me to say there were numerous red flags. He gave me fantastic advice, directing me to citizens advice, as well as helping me draft some emails with details about the consumer protection rights act. He was even on the phone to us over a weekend. Further, he kindly visited our house and had one of his surveyors check out our roof and works as well as provide a quotation to have done equivalent works, so we can see by how much we have been overcharged. After inspecting our roof, his professional surveyor notified us that no further works were required on our roof, and it indeed looks like we have been scammed. George and his team went above and beyond to help us out, when he really didnt have to. The company appears to genuinely care about their customers and broader community. Thank you so much to him and his team!

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Submitted by Jim Jim on Wednesday, May 22, 2024

5 Star Review by Jim Jim

Overall

I’ve used Cambridge Roofers several times over the years. George and Sean gave me excellent advice and never pushed me to spend more than needed. Just had both my flat and pitched roofs replaced, and I’m absolutely delighted with the outcome. Highly recommend them! Thanks, Trevor Monks, Cherry Hinton.

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Submitted by F R on Friday, Sep 22, 2023

5 Star Review by F R

Overall

My mother had an issue with the flat roof leaking so I contacted Cambridge roofers to see if they could address the issue. They came first to look at the issue and talked through the solution. The climbed up and took photos and videos of the affected area and sent these through along with the quote which I accepted.

Another date was arranged to complete the works and it was completed by a very polite and experienced roofer (30+ years). The work was done in a day and looked like it had addressed the problem. There has been very heavy rain over the past few days and there was no sign of the leak, so it looks like the issue has been addressed.

From start to finish the experience was professional and easy. Each step was explained to me, documents were virtually signed, photographs were provided and there was good communication from Cambridge Roofers. I would recommend them as they made my life easy as a customer, left the site clean and did a good job.

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Submitted by Marius R on Sunday, Sep 17, 2023

5 Star Review by Marius R

Overall

A friend of mine recommended Cambridge roofers when my chimney started to show signs of wear and tear. I contacted Cambridge roofers and Sean came out to look at my house. He sent a drone up to assess the overall roof as well as just the chimney. It was quite relieving to know that the majority of my roof was ok but he did highlight some points that needed looking at in the long-term The quote arrived within two days of the site visit which I promptly accepted. The work was carried out within two weeks and I cannot fault the communication. I was kept updated at every stage. I'm very happy with the results of the work and would highly recommend Cambridge roofers.

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Submitted by Krish De Souza on Tuesday, Sep 06, 2022

1 Star Review by Krish De Souza

Overall

I noticed personally light poking through the verges in the corner.

Within a few weeks of completion, cracks were seen in all of the verges. They installed a wet verge instead of advising for a dry verge.

Entire ridge needs to be replaced because concrete was not done properly with the end tile being removable with light force with 1 finger. They just pointed it up, with none of the concrete setting in.

Rear guttering was not installed properly with it not sloped correctly and hence pooled away from the down pipe. Fascia boards from the picture looked good, from above they siliconed in and fitted the wrong type.

On the front of the house, the fascia was installed over the roots and old rotten fascia boards rather a proper replacement. George quoted me afterwards a cost to fix it, after the scaffolding was taken down despite myself requesting it beforehand.

Debris was left strewn along the property afterwards.

THEY PUT CARDBOARD UNDER THE TILES TO HIDE THE LIGHT.

George was completely unavailabe and overcharged for the works. They appear to have reused material from other jobs.

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