Great service, knowledgeable and helpful staff, excellent selection. I go here for all my Stihl equipment. Contractor accounts give discounts on some products.

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Submitted by William Berkbigler on Wednesday, Apr 24, 2024

2 Star Testimonial by William Berkbigler

Overall

Top prices on everything .Not so friendly staff.

Google Review

Submitted by Matt Sanders on Sunday, Mar 03, 2024

1 Star Testimonial by Matt Sanders

Overall

The store is clean and awesome, but the amount of homeless people in the area has greatly increased. The last two times going to the store was down right scary with drug induced people right outside the stores doors… I won’t go back here for I fear for my safety. I now go to the AIH up on dimond. So sad :(

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Submitted by Alejandro Santiago on Friday, Jan 05, 2024

5 Star Testimonial by Alejandro Santiago

Overall

The store was clean, and full of a variety! Staff are pleasant and knowledgeable, and there is plenty of room to navigate the store. Parking was good, I’m sure would be much better in Spring/Summer than in the Winter haha

Google Review

Submitted by Jahnay “NayNay” on Friday, Dec 22, 2023

5 Star Testimonial by Jahnay “NayNay”

Overall

Everything you could need is in this store. Its huge and the workers are nice and friendly. They have so much knowledge on a vairity of things. Ill be back soon.

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Submitted by Robert Tarkington on Tuesday, May 16, 2023

4 Star Testimonial by Robert Tarkington

Overall

Great place very knowledgeable staff and you can always find what you need

Google Review

Submitted by Spencer Kiddle on Thursday, Apr 27, 2023

1 Star Testimonial by Spencer Kiddle

Overall

I bought a heavy duty magnetic pickup tool and just 3 weeks after I bought it a part in the telescoping handle broke making it impossible to lock in the extended position. I still needed a functional magnetic pickup tool so i didn't just want to return the defective unit. Since that one had broken so quickly I decided instead that I would just return the broken unit and then purchase their top end model in the hope it would last longer. I brought it in an explained the situation with the defective unit, that I would like a refund and that I would like to apply that refund towards the purchase of their top end variant. I was told that there would be no refund because the tool was in an unsellable condition. Well yeah, it was in an unsellable condition... it was inoperable due to a defective part so I would hope they wouldn't try to resell broken equipment. I asked to talk to the manager which got me no where. The manager informed me that they will only accept returns on unopened and unused products within the return window. In the end I had spent almost $100 for a tool that became inoperable after the second use within three weeks of purchase, was denied the ability to return the defective product and wouldn't purchase the top end model out of concern that history would repeat itself.
In short, if you buy a tool from AIH, do not think your purchase is returnable if it fails to function because it's defective even on day one. In order to determine if a tool is operable or defective it must be opened and used, therfore all tools are sold as is, cannot be returned if defective, warranty is not honored and must be dealt with directly with the manufacturer even within the return window of time. Buyer beware.

Google Review

Submitted by Wintershowl 23 on Saturday, Jan 30, 2021

5 Star Testimonial by wintershowl 23

Overall

My work. Enjoy all the power tools and accessories you need to get the job done. We have various brands to choose from. DeWalt, Milkwaukee, Hilti, Stihl, Festool, Bosch, Skil, Makita and more. Need new Xtratuff boots? Safety gear? We have those as well!

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Submitted by Mitch Andrews on Sunday, Sep 01, 2019

5 Star Testimonial by Mitch Andrews

Overall

Hands down the best place for everything you need. Great quality tools and all the gear you could ever need. Huge selection of Hilti that you wont find anywhere else!

Google Review

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