If we could rate in the negative numbers we definitely would!!! The Receptionist Miranda was very informative and efficient very nice we loved her. The installer Brandon was also very nice and did a great job. When it comes to the CEO and his assistant Chad they are awful and unprofessional I would not recommend nor would we ever do business with them again. What should have only taken a couple of days ended up taking over 2 months to finish. They do not care about the customer they only want their money. They all kept passing the buck did not want to accept responsibility for their actions. We had to get other venues involved to get the job finished. Threatening to take our Generator out after they received their money. This was such an unpleasant experience. If you use them make sure they have all the correct permits needed and read the fine print in your contract!!
Don’t go by what they tell you!!

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Submitted by Kenny Clark on Wednesday, Sep 11, 2024

5 Star Review by Kenny Clark

Overall

Jason provided excellent customer service. He was very friendly, knowledgeable and took time to explain what he was doing as part of our maintenance plan. Very thorough in carrying out his duties!! Highly recommend Jason.

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Submitted by MohawkDriver on Thursday, Sep 05, 2024

5 Star Review by MohawkDriver

Overall

Great company, from the receptionist, sales, installers, and techs. They are are all very friendly, kind, professional, knowledgeable, courteous and are willing to do whatever they can to help you out. If you are looking for a generator I will tell you to go to Anderson, they will treat you right and give you the best price.

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Submitted by Stacy Strain Wilson on Friday, May 17, 2024

5 Star Review by Stacy Strain Wilson

Overall

Amazed @ my experience with Miranda and Anderson Power Services. They did a terrific job @ installation, timeliness, professionalism, and knowledge. Miranda's genuine concern for our well being is the WOW factor. She had a plethora of knowledge matched with genuine concern for our questions/challenges. Miranda quickly resolved an error, not on Anderson Services part, but on an outsourced vendor of theirs who made an error that could have resulted in an ineffective generator. We highly recommend Anderson Power Services and Miranda, particularly, because well, you cannot teach someone how to care. They do, or they don't. She did. Thank you Miranda and Anderson Power Services.

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Submitted by SJF (SJF) on Tuesday, Feb 20, 2024

5 Star Review by SJF (SJF)

Overall

I had the guys from Anderson Power install my generator on 2-14-24. The professionalism , knowledge, and expertise was second to none. The lead installer Tray could not have been a better person. He was patient and took his time for the install to be done right the first time. He also took a lot of time to make sure I understood how everything works. I am very happy with my purchase. Thanks.

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