My shower remodel should have taken only one day but it turned into five months! Due to their incompetence
! Wrong size pan, wrong color trim, wrong color caulking, not enough caulking and a few other things. And then, when I talked to the owner Kip to reduce the price because of the hastles he said that he doesn't do that. I wouldn't trust them to change a toilet paper roll!! Minus 5 stars!!!

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Submitted by Hilton Perry on Thursday, Jul 14, 2022

5 Star Testimonial by Hilton Perry

Overall

Really enjoyed working with this company one my favorite home project and I have done more than my fair share. From itinial contact through each step I was kept in the loop of where we were and what was going to be next. Completed the project on time ar provided in the estimate and exceeded all the expectations they had set. Strongly recommend this company.

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Submitted by James on Thursday, Jul 14, 2022

5 Star Testimonial by James

Overall

We love our new Kitchen ! ..the designer did a great job showing us what our kitchen would look like before we purchased, love the 3D designs and once installed they were beautiful. The installers were so polite and cleaned up daily, which we apricated very much. There were hiccups, but they made every effort and explained our options, they resolved it all.
2. Our bathroom was such an improvement, we needed a much wider shower with handicap features and a custom wide glass door. Wasn't even a challenge for them.
3. Overall great experience considering the scale of the project.
Special thanks to Kip the owner for taking contacting us personally to make sure were satisfied.
*photos before appliances, range hood and glass doors arrived

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Submitted by Jamie ONeal on Saturday, Jan 22, 2022

5 Star Testimonial by Jamie ONeal

Overall

I'm not generally one to leave a review of a company, but they really went above and beyond for my family and I.
Like so many, our home was badly damaged from Sally. Between dealing with insurance, the water restoration process and supply shortages, the rebuild has taken over a year. Kip and his team have shown us endless patience with our questions and indecisiveness. Like many people.. I've never even thought about all the little details it takes to build and design a space. I'm so thankful have and they had a designer there to tell me what cabinets look best with my floors.
The whole process was very intimidating going in.. especially when it was because of a storm and not by choice.. but they made it feel less overwhelming.
Kip.. please thank your whole team for us! They're all wonderful!

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Submitted by Krissi Harpel on Saturday, Mar 06, 2021

1 Star Testimonial by Krissi Harpel

Overall

All the reviews were great so I was excited to get started with this company. Their representative came to the house and brought a contractor, I was told it would take about a week to generate an estimate of materials. During that week I sent some colors I liked and a couple of questions and I was not getting any response from the designer . Once the week was up I sent an email to the designer and told her I needed someone who was going to be responsive to emails . She immediately responded saying that she could not get my cabinets to meet our timeline and I would have to find someone else ...which if she had paid attention I had asked for an estimate on painting and replacing . I then left a message for someone from management. to call me and got no response. Very very disappointing

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Submitted by Chelsie Sotero on Wednesday, Nov 20, 2019

5 Star Testimonial by Chelsie Sotero

Overall

I have had the pleasure of working with Jill here and she is a delight! This company should be proud to have her as an employee. She is very knowledgeable, helpful and very friendly. I will tell everyone I know to make sure to stop in!!!

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Submitted by Me To You (M) on Monday, Nov 18, 2019

5 Star Testimonial by me to you (M)

Overall

The lady, Jill, was very helpful. If you go there you have to order what you see on display. Ordering means a 3 or 4 week delay. They have a variety of everything related to the bathroom. My apologies because I did not take photos.

My contractor wants it yesterday. Seems the stuff is never there fast enough for them. They want to go to Lowe's, pick it up, and install it the same day.

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Submitted by Hilton “FWC HTP” Perry on Tuesday, Nov 12, 2019

5 Star Testimonial by Hilton “FWC HTP” Perry

Overall

For many months my wife and I have wanted to remodel our bath but finding some one that was knowledgeable and and responsive was impossible and had almost given up. A friend told us to call Coastal Kitchen & Bath and with in just a few days we were set up to meet and go over what we wanted and measure. The next week we were picking out the flooring, cabinets and fixtures we wanted. Today we have the bath that we had visioned for moths. Very responsive and courteous.

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Submitted by Ted Croft on Friday, Aug 30, 2019

1 Star Testimonial by ted croft

Overall

They dont stand behind their products! Bought a marble vanity top and they installed two sinks (undermount) and the silicone bled through to the surface of the top and stained it where the silicone was applied for the sinks. The top is ruined! After sending pics Mike told me to call the manufacturer of the silicone to get it fixed or remedied. What terrible customer service. Good thing he sold the company!

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