Beware of this company. After long bad services with this company not worth keeping them in business.
They change service workers and hire anyone and without the proper training, they are on the job by themselves making a mess on the pools. They lack acknowledgment and consistency in their schedule and work. They always shortcut in the chemicals and many times my pool turned green and it took many calls for them to fix it. I would not recommend this company for any work or services also they overcharge you for anything they feel like. This is the same issue with all of their customers.

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Submitted by Derrick Roe on Wednesday, Apr 10, 2024

5 Star Review by Derrick Roe

Overall

I have had Quality Pool Service for a couple of years now. I would recommend them. Most important to me is when things don’t go to plan or I have an issue that isn’t part of normal schedule they are extremely attentive and on top of it. They have a good ethic of taking care of the customer no matter what and doing it very quickly. Companies can give great service but when something unexpected happens how efficiently can they take care of it? This company is very good at giving a great customer experience.

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Submitted by Daniel Rosenbaum on Tuesday, Mar 26, 2024

5 Star Review by Daniel Rosenbaum

Overall

Great service and quality pools on design and build! We’ve used them for years!

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Submitted by Chrissy Quillen on Tuesday, Sep 26, 2023

3 Star Review by Chrissy Quillen

Overall

Started out great while we had an amazing technician. He got promoted and it began to decline gradually, due to their lack of knowledge and inexperienced staff. Every week become, one more issue, another battle of information and lack of follow through. The lack of professionalism in the end became the reason of termination. It became exhausting to keep up with it all and for the money we were spending it became, not worth it, after 2 years of service.

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Submitted by Martha Lopez on Friday, Jul 15, 2022

1 Star Review by Martha Lopez

Overall

I had used Quality for 2 years, unfortunately their quality and pool service has declined. Since June 2 I no longer utilize their services. In March I paid 274.95 for a leaking pool filter which they supposedly fixed. Then I’m April I paid an additional 239.58 for a timer. Then in July I received an invoice for services that they did not provide. As mentioned before they supposedly fixed my pool pump, it is still leaking and I called to notify that the pump was still leaking they never returned my call. What kind of shady business are they running? They overcharge and never fix anything and now billing for services they never provide. BEWARE of this company. Do not hire them!!

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