Deck Builders
Alameda, California, 94502
Submitted by Trinance Batiste on Monday, Jul 01, 2024
I love how they remodeled my kitchen and bathroom. Gil was very helpful through each step of it. I had a lot of issues with my bathroom and they fixed it for me. I will recommend to family and friends.
Submitted by Codi Harris on Monday, Jun 17, 2024
Bayside Builders Group did a bathroom remodel on my home, we also updated the kitchen counters and added a backsplash. I was a pretty demanding customer but Jacob never got tired of endless phone calls and discussions of details, taking into account my wishes but insisting on quality he could approve. I appreciated his availability, responsiveness and devotion to his work. Jacob gets my highest recommendation.
Submitted by Katie Stidham on Wednesday, Jun 05, 2024
I knew after getting some other quotes and then speaking to them I wanted to go with his company. His knowledge and patience in explaining about the various material options and presenting ideas for a better and larger deck (at little more cost) sold me. I’ve had several construction projects in the last year and this was by far the easiest and the best experience.
The crew did a fantastic job on the deck. It looks gorgeous and know I will enjoy it for years to come. Besides doing a great job, the workers were very polite and easy to work with. Additionally, phone calls or emails with questions were promptly returned. I highly recommend them to anyone wanting a great deck at a competitive price.
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Submitted by Tehya (ImperialTazer) on Thursday, May 16, 2024
We enjoyed working with Jacob. Our new kitchen makes me smile every time I walk into it.
Jacob was super organised and helpful every step of the way. He listened to our initial ideas of what we were looking for and expanded on those ideas to give us more than we had ever envisioned. We have a beautiful walk in pantry that Jacob added to the design, something we hadn’t envisioned but is truly one of the highlights of our new beautiful kitchen.
If we were restarting the project today, we'd definitely hire Jacob again!
Submitted by Elaine G on Tuesday, Feb 13, 2024
EDIT: 2/12/24
ADDING .5 STARS TO ROUND UP TO 4
Over the past 10 days, Bayside Builder has been pretty eager to figure out a way to make us whole. Although we cannot get back the 4 months of unfinished work and 2 months of an unfinished door, ultimately we are happy with the final product of the deck.
EDIT : 2/2/24
UPGRADING TO 3-STARS
TLDR: They hired a better crew, rebuilt the deck and finally sealed the door. Overall we're glad the deck is up and it looks good, we're glad that they were responsive but it doesnt give back the 4 months of inconvenience of an unsealed door in the bedroom during the winter, having to move our home office and having trash all over the back yard.
After my review, someone from the main office contacted us and we (finally) started seeing some progress. The original 2 or 3 subcontractor teams were subpar and they hired a new team. This new team looked at the work and said almost everything was wrong including the size of the deck, the stability, how close it was to the property line -- it's a bit comical now that we think about it because it was so off they TORE DOWN the existing deck and redug new holes! It's like the past 4 months were all for nothing, except we still had gaps in the door.
This new crew was 1000x better than the previous ones. They communicated and came each day they said they would (even in the rain!) and cleaned up after each day. They also looked at and followed the approved drawings without any intervention from us. It took them about 4 weeks from beginning to end due to some of the stormy weather we had.
The new deck looks a lot better and feels more stable (no wobbly slats under our feet) and we finally got the door sealed up. If we had this crew from the start, I'm sure this project would have finished on time and I would be raving about what a great job they did. I'm thankful that Bayside Builder made good on their side of the contract and were responsive, I just wish this deck didn't have such an extended time frame. The unsealed sliding door for months was disruptive to sleep and our home office and it still bugs me that the door opens the wrong direction.
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ORIGINAL REVIEW 1/2/24
I would not recommend Bayside Builders Group.
We contacted them in August to build out a deck and they quoted 2 weeks to build out a deck and 1 week to install a door -- 3 weeks total finishing in September if we were to sign right away. They later said it will surely be done by mid/late October. We are now in January and still not done and the crew has not shown up for at least 3 weeks.
In the beginning, they were very responsive and professional so we felt good about the decision. Now I've learned that this is not the case anymore.
Here are just some of the issues we've had:
- It took almost 2 months to dig the holes for the deck but they kept doing it wrong and the city inspector had to come out FIVE times in order to get approval on the holes they dug. It likely would have been 6 or 7 inspections if we didn't act like a secondary project manager telling them that their measurements were off.
- After the foundation was poured they quickly built out the deck in less than a week, but they didn't finish and 1/4 of the deck was missing and to this day it's still missing some of the supporting slats.
- The sliding door has been half installed for the last 1.5 WINTER months, with holes all around the door so there is rain/wind coming into the bedroom.
- The expensive custom door they ordered for us opens in the wrong direction. They didn't consult with us on which way the door should slide open so now we're stuck with keeping it as-is or spending another $5K and time to get another door created (and who knows how long it will take to install a new one given the first door isn't even installed yet).
- The crew seems to show up whenever they want to. We have received several messages that the crew is scheduled to come and they never show up and there is NO communication or response. I don't have enough fingers on my hand to count how many times this has happened.
Submitted by Hobert Chadwick on Thursday, Jan 18, 2024
I recently hired Bayside Builders Group for a renovation project. They did a commendable job. The work was completed on time, and their attention to detail was impressive. I'm satisfied with their service.
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