Stopped by and left. Can political extremists not advertise their extreme political beliefs? Really weird people here. Every other business gets this. Tired of political extremists? I am. Vote with your feet. Go somewhere else. I'm sick of it.

Google Review

Submitted by Mark Susskind on Friday, Jun 07, 2024

5 Star Review by Mark Susskind

Overall

We had a large glass door that needed adjustment. Father-son team, Jose and Johnnie came right out. They diagnosed the problem and showed us what needs to be done to fix it. They were very pleasant and knowledgeable. They gave us options for repairing the problem. We are waiting for the formal estimate, but we are very happy with the treatment so far.

Google Review

Submitted by Deisy Vergara Limon on Wednesday, Feb 23, 2022

5 Star Review by Deisy Vergara Limon

Overall

Very efficient I spoke to Pam yesterday a few minutes before closing time she quoted me over the phone.I dropped of my window frame at 8:00am Michelle was very helpful I tolled her I was tolled it would be fix same day by Pam and they honored it . I was able to pick it up the same day before 9:30 am. Best in town I must of called 8 other places before I found Palm Springs Mirror and Glass. Highly recommended

Google Review

Submitted by Kelly Kerr on Tuesday, Oct 01, 2019

1 Star Review by Kelly Kerr

Overall

I have to agree with the many other serious complaints against this company. We had a new home built for us in Rancho Mirage, and Palm Springs Mirror & Glass installed the windows.

We've had nothing but trouble with multiple windows failing soon after installation, and even after having some of them repaired, they still messed up a 2nd time.

We do not live at this property full time, so every time we've visited over the past 4 years it has involved the hassle of contacting these guys and being put through the hassle of scheduling replacements, service calls, sending pics, having guys come unprepared to see what the issue is, etc. With the window in question here, they told us to contact the supplier about it (Milgaard), and after spending 2 years trying to get a response from Milgaard and schedule a visit, they come and advise they didn't even make them. We went back to PS Mirror & Glass who then says they got them made from a different supplier and will arrange for them to be replaced. After several months of not getting a reply from their receptionist Lisa to schedule the replacement, we again followed up and were then told too bad they are out of warranty. The entire delay in getting this resolved was 100% Palm Springs MG, so perhaps this is how they dodge responsibility for their poor work.

What they did offer, was to cover the cost of the glass, provided we pay over $1300 for labour. This is also very shady, as I got a quote from other glass companies for about half that cost to replace them, including the cost of the glass. Looks like they were trying to make a lot of profit on replacing their own poor work.

Even after advising we would be filing a complaint with the Contractors State License Board for all the issues we've had, the response we got from Lisa Fleres-Schindler was:

"Kelly,
I have sent your messages onto the owner of the company.
Any future messages, please email to Darryl directly.
Darryl@psmirrorandglass.…"

Of course, over the course of a week and multiple messages, Darryl has not bothered to respond.

Avoid this outfit!

Google Review

Submitted by Neon Pion on Monday, Jan 29, 2018

5 Star Review by Neon Pion

Overall

We had 5 stars service at the same day per our request! Very happy to deal with. The replaced window looks brand new and clean.
Would highly recommend this company in order of emergency or not. Thank you, guys!

Google Review

Do You Know Palm Springs Mirror & Glass? Write Review