Edgar is AMAZING!!! He was timely, efficient, smart, kind, and knows exactly what he’s doing!!! I will call USA Electric for all of my future electrical needs and I will specifically request Edgar for his amazing service and support!

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Submitted by Federico Revel on Saturday, Dec 23, 2023

5 Star Review by Federico Revel

Overall

Reached out for electrical problems in my kitchen. Company was responsive and tech came out the following day at the scheduled time. Repair was done timely and everything was explained in detail. I would recommend but be prepared to pay top dollar!

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Submitted by Randi Hiller on Wednesday, Sep 13, 2023

5 Star Review by Randi Hiller

Overall

I came home from a weekend away only to have half the lights in my house blinking like there was a poltergeist. I called USA electric and the reallly nice woman scheduled someone to come out. Not only was Edger on time but he was EARLY! he did an assessment, found some glitches, changed a bum switch and all was good in the world Edgar was really nice, helpful and professional. I will definitely continue to use USA Electric.

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Submitted by Naomi Paz on Tuesday, May 30, 2023

5 Star Review by Naomi Paz

Overall

Electrical outlets and switch relaxation

I am very pleased with USA Electric. The team was knowledgeable professional and the job was reasonably priced. They installed a dedicated circuit in my kitchen and I couldn’t be happier with the results. I highly recommend.

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Submitted by Finnian M on Friday, Jan 06, 2023

1 Star Review by Finnian M

Overall

Please read this before you hire this company. I went with USA electric after seeing all the good reviews, but it has been an absolute nightmare dealing with them- Please save yourself time and money and go elsewhere.
I was quoted two days for a simple installation of an electric charger by their technicians. It is now over a month since that date and the process is STILL dragging on, and this whole process has been the most stressful thing I have been through in a long time.

- They do not know local city laws. Weeks have been spent now because of errors USA electric made, because they did not know the permit laws of West Hollywood. Licensed contractors should at a bare minimum know the most up to date laws for any project they take on.

- The city documented emails back and forth between them where they did not send required documents, which ended up dragging this on for WEEKS. They had told me they had followed up every day, but I had to actually go myself to the city hall to talk to an agent that showed he had requested documents multiple times which weren't sent.

- They charged me nearly double the price of the equipment they bought for my install. The price of labor was more. And after the insane time dealing with them, they still tried to charge me 500 extra for an hour of time just to be present for the inspection (They had previously told me this was not required, when the city said EVERY install requires the contractor present)

I have now had to hire someone else that is much cheaper to come in their place. Save yourself the hassle.

I am sure they will respond saying all of this is false, as they told me on the phone, but really excuses shouldn't be made if I am taking so much time out of my own schedule to fix the problems they wouldn't.

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