Submitted
by Dave Molloy on 12/01/2023
5 Star Testimonial by Dave Molloy
I made a small online order and used the Chat Support feature to clarify a color question. I spoke with Tyler who answered my question and then went waaayyy beyond the minimum to assist me and make sure that I was getting the correct, matching flooring. I placed the order and mistakenly ordered an incorrect amount. I ran into a problem correcting my error, and I again contacted Chat Support. This time I spoke with Yvette, and she was just as helpful as Tyler had been! I post reviews infrequently, but truly outstanding service should be acknowledged. Thank you Tyler and Yvette for doing your jobs with skill and care. You efforts are very much appreciated.
The sales place on McHenry is fantastic. Every time I go in there I get top notch help but when you have to go get it over on Mariposa it’s loud there’s no signage and I only was picking up 116 foot baseboard and it had grease marks or something all over it And they said everything out here is dirty ridiculous
Submitted by Jack Dobbins on 06/12/2024
Excellent customer service from Denise and Diane in the Counter top department department these ladies.Went above and beyond to help me and I would give ten stars if I could Highly recommend.
Submitted by Cindy-lou Diamond on 04/25/2024
Great affordable prices on floors
Submitted by Eddie Jimenez on 03/21/2023
Great customer service! Excellent place to buy material, good quality products! The Manager Diana was very profesional and helpful!!
Submitted by Magaly Garcia on 11/15/2022
Sandra asked all the questions to help me get the right product and the correct size.
The price was great.
She was very clear in explaining the policies and procedures.
Submitted by Pop Lar on 07/18/2022
The sales lady was amazing and couldn’t ask for better pricing and service. Will definitely go back.
Make sure and ask for Sandra
Submitted by Jason Allen on 07/15/2022
Very pleased and impressed with the level of customer service at this location. Sandra is a wealth of information and she has been absolutely fantastic to work with.
Submitted by Mattie K on 07/13/2022
Plenty of options to choose from and our salesperson Sandra was very friendly, patient and helpful. Excellent customer service!
Submitted by Lisa How on 07/07/2022
Daniel and Jessie were amazing!!!! Incredibly helpful. Took the items to my be vehicle, helped me pack it up, we’re just so kind and nice.
Submitted by N T on 11/24/2021
Really good experience and great customer service from juan & diana we been going there like 5 years never had a problem with anything and best prices around the area recommend 100% to purchase any material cabinets,granite,tile,sinks, and faucets
Submitted by Armando Portillo on 11/19/2021
It's simply unbelievable that this day and age companies like this won't offer a refund on some items.. a sink was bought, it happened to be just over size. They will take it back only if you buy a more expensive one. But if you want a less expensive, it won't happen. That is ridiculous. No where is that posted or explained at any time. We will definitely talk to people from shopping your wearhouse..
Submitted by Serafin Torres on 04/03/2021
