Member Reviews

5 Star Testimonial by Steven Helfand

We had a wonderful experience with Preferred Windows, and are very happy with our new Milgard windows and sliding glass doors. Tim and Victor were helpful, friendly and professional, and the installation crew was first rate. They were incredibly meticulous and did a great job. This company really cares about the satisfaction of its customers, and we could not have asked for more. I highly recommend them!

Submitted by Steven Helfand on Saturday, May 25, 2024

Preferred Windows & Doors

5 Star Testimonial by Eric Milhouse

I recently had the pleasure of upgrading the windows in my cabin, and the transformation has been nothing short of remarkable. Thanks to Tim and the team at Preferred Windows and Doors Company, I now enjoy the superior quality and efficiency of Milgard double pane windows, and I couldn't be happier with the results. From the initial consultation to the final installation, the service provided by Tim was exceptional. He took the time to understand my specific needs and preferences, offering valuable insights and recommendations every step of the way. His professionalism and attention to detail instilled confidence in me from the outset, and I knew I was in good hands. The Milgard double pane windows themselves have exceeded my expectations in every way. Not only do they enhance the aesthetic appeal of my cabin with their sleek design and clean lines, but they also provide exceptional insulation and energy efficiency. I've noticed a significant improvement in both temperature regulation and noise reduction since their installation, making my cabin a more comfortable and peaceful retreat. In addition to their practical benefits, the Milgard double pane windows have also enhanced the overall value of my cabin. Their superior craftsmanship and timeless appeal have undoubtedly contributed to its curb appeal and desirability, which is an added bonus should I ever decide to sell in the future. Overall, I couldn't be more satisfied with my experience with Preferred Windows and Doors Company and the installation of my new windows. Tim and his team have truly exceeded my expectations, delivering top-notch service and exceptional products every step of the way. If you're considering upgrading your windows, I wholeheartedly recommend reaching out to Preferred Windows and Doors Company for a truly superior experience. Thank you, Tim, and everyone at Preferred Windows and Doors Company, for transforming my cabin into a more beautiful, comfortable, and energy-efficient space. I couldn't be happier with the results!!

Submitted by Eric Milhouse on Thursday, May 09, 2024

Preferred Windows & Doors

5 Star Testimonial by Jim Samples

We recently had Preferred do the retrofit on our windows at home and they did a great job. Victor was great with us. We liked that he was straightfoward with no big sales pitch. We had other companies, much higher priced than yours, that really pushed us to buy. Yours wasn't the lowest price, but it certainly wasn't the highest and Victor made us feel comfortable. Alfredo did an excellent job with the installation and we just love how it makes the house look. We just wanted to let others know that Preferred has an excellent product, great sales approach, and does outstanding work and we recommend it to everyone.

Submitted by Jim Samples on Friday, Aug 25, 2023

Preferred Windows & Doors

1 Star Testimonial by Jonathan Summers

Milgard Windows and Doors are absolutely the finest quality available, unfortunately the dealer "Preferred Windows & Doors" have zero customer service. It took almost 1 month of scheduling to get my latches repaired "They showed up to my house without any notification" and the screens to 2 of my windows are too small, my contractor was told by Tim Heller that I was out of luck and if I wanted screens to correctly fit my windows I would have to pay for them. I contacted Milgard and they are replacing the screens with an apology.

Submitted by Jonathan Summers on Monday, Mar 21, 2022

Preferred Windows & Doors

5 Star Testimonial by Heather Potter

We just had entry doors installed and we couldn't be happier with Preferred or the choice of doors. Tim was so patient and helped us pick the perfect doorstain. The installers did an absolute amazing job putting them in. No flaws at all. We are so happy with choosing this company and our beautiful new wood doors. Highly recommend them!

Submitted by Heather Potter on Friday, Nov 22, 2019

Preferred Windows & Doors

5 Star Testimonial by Janice Endsley

We love our new windows and sliding glass doors from Preferred Windows and Doors! The owner, Tim, is knowledgeable and super easy to work with, and he made sure our new windows and sliding glass doors were exactly what we wanted and were installed perfectly. We ended up going with aluminum windows because they fit the style of our house, which meant the installation team had to break stucco to install the new windows. The team kept a tidy workspace (even though breaking stucco is a total mess) and they did a superb job patching up the stucco. You can barely tell there's patched stucco at all. Thanks Preferred!!

Submitted by Janice Endsley on Friday, Jun 28, 2019

Preferred Windows & Doors

2 Star Testimonial by john F

Claims to have the lowest price...but the Window Guys will save you a bunch of labor compared to this lie. Beth is big time deceived! But Preferred did a good job on install.....at least from what we can see after the job was done. Time will tell as it always does.

Submitted by John F on Saturday, Apr 13, 2019

Preferred Windows & Doors

1 Star Testimonial by Just me Jojo

Called to get a price quote and the man who picked up the phone was completely rude and had “Zero” customer service he told me I would be placed in a “bid” and had to wait my turn to be told any info on the price “ um ok” when I asked him “ what does that mean ?” He said “ Do you want the quote or not?” Let me just say this .. I’ve never had anyone talk to me in such a condescending manner & so Rude! specially if I’m trying to give u business .. so no thanx this company clearly fakes there reviews because there was nothing absolutely nothing nice about there customer service !!!!

Submitted by Just Me Jojo on Thursday, Apr 26, 2018

Preferred Windows & Doors

5 Star Testimonial by Beth Dillman

They are friendly and knowledgeable. They are looking to help you get the best windows and doors for your house, not necessarily make the biggest sale. We thought we needed something more expensive than we did. They do great work. We will definitely use them again.

Submitted by Beth Dillman on Tuesday, Nov 22, 2016