Dennis is fantastic. While our fridge could not be repaired, and we had to get a new one, his diagnosis was prompt, thorough and timely. He also looked into a second appliance while he was at it. I’d highly recommend him. Easy 5 stars.
Submitted by Supriya Raman on Thursday, Jun 27, 2024
I can't say enough good things about Dennis at Fix It Fast. In March he replaced a thermostat on our old (1988) Sub Zero fridge because ice was forming on the back wall. Less than 2 months later the ice was back. He came over, defrosted the ice and replaced the thermostat again. He had to rewire the new part without a wiring diagram (due to age of fridge), and spent several hours here. Now the fridge seems to be working well again and we weren't charged because of the warranty on parts and labor. I just hope the ice problem is solved.
Submitted by Susan Tatilian on Friday, May 17, 2024
Dennis is a blessing! He is professional and always punctual. There isn’t an appliance he hasn’t been able to fix! We had multiple appliances that needed repair. We had technicians come out straight from the manufacturer and they couldn’t figure it out. We found Dennis and he was able to fix everything easily and in a timely fashion! I definitely recommend!
Submitted by Ashley Puida on Tuesday, Apr 16, 2024
Very professional and thorough. Looks like we had bad ventilation in our dryer. And what we thought would be an expensive fix was only a couple small parts and labor. The cost of the visit covered it! Thank you!
Submitted by Mike Ziemienski on Tuesday, Apr 09, 2024
Outstanding service! Dennis repaired my washer with a part he had in stock in record time. I highly recommend Fix It Fast for your next service call.
Submitted by Borti Petrich on Wednesday, Jan 10, 2024
Wow. Initially, we thought that they were great. Over $600 for a quick oven repair. We happily endorsed their services - that was too quick. However, it did not even last a year! And then their "warranty" meant that we had to pay another $280 for the oven to be repaired AGAIN and after they took a part that meant that we had no oven for almost 3 weeks DURING THE HOLIDAYS. No Holiday cookies this year. Thanks, Fix It Fast for your lack of communication, total disorganization and inferior service. Wonder why there is such a discrepancy in their reviews? Maybe they pay people for positive reviews...I'm just saying.
Submitted by Stephanie Bezner on Thursday, Dec 14, 2023
I was very pleased when I was able to make an appointment for later in the same day. Dennis was very professional and promptly identified the problem with my wine cooler. He had to do some research and unfortunately found there was no replacement part available. He offered prompt diagnostic service at a great value and I'll be sure to call again if I have any problems in the future.
Submitted by Michael Kovshilovsky on Monday, Oct 02, 2023
From the initial call Lana was lovely and was able to work with my schedule right away. I had attempted a couple other companies and had scheduling issues so I was very happy when she made it easy for me. There was great communication with text updates on my allotted window of time, with a 30 minute text to give me time to get home. Dennis arrived and was kind and professional. He got right to work and quickly resolved the problem and I am back to loading my dishwasher, thank goodness! I would use them again and highly recommend them. We have our own local business so communication, professionalism and expertise is what we always strive for and hope for as the consumer. So refreshing when on the receiving end and checks all the boxes. This excellent review was definitely warranted. Thank you!
Submitted by Laura Elbyr on Tuesday, Jun 13, 2023
Older fridge needed work. Dennis was expert in his diagnose and approach to fixing. Very good communicator, competent, fair price, great followup. 5 star recommendation.
Submitted by Phil Lavery on Wednesday, Apr 20, 2022