Firebrand Electric is the best, I contacted Steve about a problem with our Kohler Backup Generator System not starting up when we experienced a black out and 2 days later Cole was here to diagnose the problem and found that the battery was dead and he replaced it with a new battery.
I highly recommend any of your electrical needs to be done by Firebrand Electric.

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Submitted by John Elich on Monday, Oct 09, 2023

5 Star Review by John Elich

Overall

Excellent customer service, technical skills, and professionalism are what Firebrand is all about. Steve Rahmn and Cole Denham replaced a dead standby generator very quickly after a sudden generator engine failure in Upper Lake in Lake County. They both took the time to communicate and coordinate making sure everything was up and running as soon as possible. I highly recommend anyone to call Firebrand first if they want the job done right and on time. Hats off to Steve and Cole for doing such a great job and now looking forward to working with them for all my routine service needs for the new Kohler 20Kw generator.

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Submitted by Harry Haigler on Saturday, Mar 04, 2023

5 Star Review by Harry Haigler

Overall

Steve Rahmn and a work crew at Firebrand did a fantastic job of replacing our defective generator that backs up our off-grid PV system in western Sonoma County. Through no fault of Firebrand, the new generator that was ordered was damaged during shipment. A second generator was shipped but became stuck in a blizzard in the midwest. While this was happening I was diagnosed with a medical problem that required surgery. Steve worked heroically to locate a generator from another dealer so he could install it before I went to San Francisco for surgery. Despite the extra expense and effort involved, Firebrand did not charge anything beyond the original estimated cost. Firebrand went far beyond expectations to accommodate our needs and their technical expertise was superb. Our overall rating of Firebrand is SUPER OUTSTANDING !!

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Submitted by Ron Doornink on Monday, Nov 01, 2021

5 Star Review by Ron Doornink

Overall

Firebrand got our generator quickly up and running after it shut down during a power outage in 2020's fire season. They came out on a weekend when no one else was available. We were not one of their existing customers, but that is no longer the case. They came out this morning for the annual service and got the generator back in tip-top shape. Highly recommend!

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Submitted by Dale Silva on Wednesday, Apr 28, 2021

5 Star Review by Dale Silva

Overall

Firebrand Safety Systems did an outstanding job installing a 10K generator on our ranch property. Steve and Richard are true professionals and exceptionally knowledgeable. They sweat every detail and work very hard to make sure everything is right no matter how many trips or how much time it takes. Their crew is exceptional. The installation is beautiful and very impressive. If you want someone to whom you can say "this is what I need, handle it" Firebrand is the place. Can't recommend them highly enough.

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