Very rude woman at the counter, either take returns or don't but spare me the attitude please. CED is the only local supply that is this much trouble to make purchases if you don't have an acct at that particular location, nevermind that we do 50K with CED a month, they really don't act like it.

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Submitted by Andrew Pippitt on Tuesday, Feb 02, 2021

1 Star Review by Andrew Pippitt

Overall

Whoever salesperson "KG" is 100% lost my business at the Boulder location. Rude. Disrespectful. And the absolute least bit helpful. Did he adjust the price some? Yes. Was he incredibly uncouth and disrespectful about doing so? Again, yes. Spend the time going to Denver if you can. They're extremely welcoming and give the best deals to us small business owners. They really look out for the little guy down there.

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Submitted by Max Schroeder on Tuesday, Dec 17, 2019

1 Star Review by Max Schroeder

Overall

15 years in the industry. 15 years of buying parts. Our company spends well over a million a year here. I walk in to ask a simple question (clearly they don’t know the answer to) and this arrogant CUSTOMER SERVICE REPRESENTATIVE said he didn’t care to help me and it wasn’t worth his time. Uhhh? Really? Thanks for wasting my time. This went straight to the owners of the company and we are canceling our account with them immediately. They just lost a customer who has been doing massive amounts of work in boulder with them for about 37 years.

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Submitted by Angel Blue on Thursday, Jul 11, 2019

1 Star Review by Angel Blue

Overall

The staff is extremely rude. I thought it was just kyle who I dealt with a few times and was horrible so I went to another employee same snide remarks, snickering and making noises like dealing with customers is a hassle,tapping loudly etc. They claim to be geared towards electrical companies but treat every one like trash while we spend thousands of dollars there. I won't spend another penny unless they change their attitudes

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Submitted by Brian Day on Tuesday, Jul 14, 2015

1 Star Review by Brian Day

Overall

HORRIBLE service. I am a small contractor and have used CED several times in the past for mostly specialty items. I called trying to locate a device which is not generally kept in stock, and "Brian", the person who answered the phone, was the rudest, most impatient person imaginable. He made no attempt to find out if I was indeed a contractor, and just assumed using what obviously limited reasoning power he possesses. When he informed me that the style I was looking for was not available, I informed him that it actually was. At that point, he hung up on me. He made no attempt to find out how I knew, or who the manufacturer is. He had no concept of customer service. Instead, he was arrogant, and confident in his stupidity. I will not call this company again, thanks to "Brian". I sincerely hope the management at CED reads this, and takes steps to improve their customer service. Until their service is dramatically improved, I would suggest to anyone else to find another source for electrical supplies.

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